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HP PSC 900 cartridge error display after new cartridges installed.

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  • shellskeg Dec 13, 2008

    Have replaced clour +black ctgs + cleaned terminals



    it now photocopies in colour + B+W but orange light flashes + says Remove + Check colour cartridge !

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  • Printers & C... Master
  • 990 Answers

Put the old ctg back to the machine, if there have no message means the new ctg have problem

Posted on Dec 13, 2008

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I do not want to use color cartridge in my hp psc 2410 printer. But without installing this cartridge, the printer is not working


Inkjet printer require both cartridges to be installed and have ink to go online. There is no way to bypass this function. If the printer does not detect the cart when it tries to perform a head clean cycle you get the error you have displayed on the screen. All inkjet printers are like this not just HP.

Apr 11, 2013 | HP PSC 2410 All-In-One InkJet Printer

2 Answers

Inserted correct hp cartridge however, display screen reports error incorrect colour cartridge installed? please help


The color cartridge you have is likely electronically damaged. I would recommend trying to exchange for a new one or get your money back.

Jan 19, 2010 | HP PSC 750 All-In-One InkJet Printer

1 Answer

Psc 950xi printer hp


You may be doing everything right except the very last thing.

After replacing the cartridges, your product display will ask to do a cartridge alignment. Press ENTER on the control panel to align the print cartridges.

You must allow your printer to finish this procedure.

Dec 30, 2009 | HP PSC 950 All-In-One InkJet Printer

2 Answers

HP printer PSC 1410 ALL in one printer showing "Check print cartridge" error


This eror usually mean that the printer cartridge has not been installed correctly. Try re-installing the cartridge. This error can also be generated by a logic fault within the printer.. if this is the case, replace the printer.. trying another new cartridge can be expensive so try and get a second hand cartridge, maybe from a friend and try that one.. Otherwise, replace the printer..

Oct 27, 2009 | HP PSC 1410 All-In-One InkJet Printer

1 Answer

Display says "Remove and check right cartridge", but even replacing the right cartridge with a new one does not fix the problem, and the printer will not function.


This HP PSC 1610 all in one - scan / fax / copier *** printer, normally the cartridges inserting
locations might have caused some issue. When you install the genuine catridge and getting the
error. Might be the catridge inserter might be replaced with local hardware engineer is the best solution. Moreover this type of printers are HP itlsef is giving the maximum life of 3 years only as printer life time.

In our office we are using HP PSC 1110 - 4-in-1 printer and it is having the same problem, but when the message displayed, we will just say OK and it will automatically print the necessary pages.

Best of Luck always.

Jul 16, 2009 | HP PSC 1610 All-In-One InkJet Printer

2 Answers

HP 6110 check cartridge error won't clear with new cartridges. Anyone know how to fix this?


Hi,

You could try this way first as its a lot quicker and easier than the official steps from HP:

Just hold down the ENTER button and then press the MENU button. There will be a series of 3 fast, high beeps. Then everything resists and is a-okay. Both problems go away.

OR The HP way as listed below:

The ink cartridge-related error messages may occur due to one
of the following reasons:

* The ink cartridge does not make a proper electrical contact
* The cartridge is bad or wrong
* The cartridge is remanufactured or refilled

To resolve the error, follow these steps:

Step one: Check the print cartridges and clean the cartridge contacts

Even if the cartridge is new, follow these steps to clean the print
cartridge contacts. Print cartridges have a substance on the contacts
to keep them from corroding during storage that may cause poor
electrical contact between the print carriage and the print cartridge.

1. Verify that the product is turned on.

NOTE: If the HP product is not turned on, you will not be able to
remove the print cartridges.

2. Open the top cover or the cartridge access door in one of the
following ways:

* Pull the control panel forward and then lift the top section
toward the back.
* Open the access door on the left or right of the unit. This door
may be located under the scanner glass lid on some flatbed
products.
* On many flatbed products, you raise the front center section of
the unit to access the print cartridges.
* Raise the cartridge access door on the front of the product.

3. After the print carriage stops moving, unplug the power cord. You
must unplug the power cord to prevent the print carriage from
moving.

4. Remove both print cartridges.

5. Verify that the part number on the cartridge is the correct part
number for the all-in-one and that the carriage is not blocked
preventing the cartridges from moving. Visit the following HP Web
site for a cartridge compatibility chart.

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=bpa00586

6. The electrical contacts of the print cartridge are coated with a
thin layer of grease to protect them from oxidation. This grease
may inhibit the electrical connection and should be removed. Using
a cotton swab or cloth lightly moistened with distilled, filtered,
or bottled water, clean the electrical contacts of the cartridge.
This usually occurs with a new ink cartridge, but may also occur
with an older cartridge.

NOTE: When an all-in-one is used frequently for black and white
printing but infrequently for color printing (for example,
an all-in-one that is used primarily as a fax machine), the
color cartridge will still eventually fail and need to be
replaced. The pins in the print carriage can cause dents
on the contact points of the color cartridge over time
(usually between six and twelve months).

7. Wipe the contacts with a dry, cotton cloth.
8. Reinsert the cartridges and lock them in place.
9. Close the top cover or access door and plug in the power cord.
10. If the error persists, repeat these steps. If further cleaning
fails to resolve the error, proceed to "Step two: Clean the
print carriage contacts" section.

Step two: Clean the print carriage contacts

Have the following materials available to clean the print carriage
contacts:

* Cotton swabs or any soft material that will not come apart or leave
fibers (for example, a scrap piece of clean cotton cloth).
* Distilled, filtered, or bottled water (tap water may contain
contaminants that can damage the print cartridges).

CAUTION: Be careful not to get ink on hands or clothing.

To clean the cartridge contacts inside the product, follow these steps:

1. Turn on the unit.
2. Open the top cover or cartridge access door.
3. After the print carriage stops moving, unplug the power cord.
4. Remove both print cartridges.
5. Using a cotton swab or cloth lightly moistened with distilled,
filtered, or bottled water, clean the electrical contacts of the
print carriage.
6. On models equipped with locking latches, lower the latches.
7. Wait five to ten minutes for the contacts to dry and then plug in
the power cord. The unit will begin to reinitialize. Wait until
the process is complete before proceeding.
8. Reinsert the print cartridges when prompted and then close the top
cover or access door.
9. If the message recurs, replace the print cartridge indicated by the
message.

* If you are using refilled or remanufactured cartridges or non-HP
cartridges, replace them with new HP cartridges. HP cannot
guarantee that refilled or non-HP cartridges will function
correctly in HP products.


10. If the problem still exists, replace both print cartridges. Since
the cartridges are electronically connected through the printed
circuit board, the cartridge not indicated in the message might be
the causing the failure.

If the issue still persists, please click on the link below and install
the firmware update:

ftp://ftp.hp.com/pub/softlib/software3/COL4415/oj-14700-3/HpAiOFWUpdate2_2.exe

NOTE: Clicking the link may give an error indicating it is
invalid. If this occurs, copy the portion of the address
on the remaining line(s) and paste it at the end of the
address showing in your browser until the complete address
is displayed in the Address box.

1. Download the file "HpAiOFWUpdate2_2.exe" to a local hard drive. Make
note where (in which folder) the file gets copied.
2. The hp all-in-one software for the OfficeJet 6100 series must be
installed on your PC before installing this firmware update. The
OfficeJet 6100 series must also be connected to your PC and turned on
before proceeding.
3. Locate the file "HpAiOFWUpdate2_2" on your hard drive and
double-click the file to install the firmware update.


This should resolve the issue. If you need further assistance, please
reply to this message and we will be happy to assist you further.

You may receive an e-mail survey regarding your e-mail support
experience. We would appreciate your feedback.

Please visit our Owner Services Web site for details on keeping your HP
and Compaq products up and running.

http://www.hp.com/home/ownerservices

I hope this helps

Mike

Jun 14, 2009 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Hp psc 1410 printer error message


I fixed the problem I was having by re-installing the program, which then told me exactly what the problem was. It was the color cartridge.
I then put a new cartridge in and it worked!

Jan 29, 2009 | HP PSC 1410 All-In-One InkJet Printer

1 Answer

HP PSC 1500 xi Cartridge Error Problem


You do need both cartridges installed in order to use the printer. Even if one is near empty it will print (although your quality may suffer).

Jan 16, 2009 | HP PSC 1510 All-In-One InkJet Printer

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