Question about Price Pfister Marielle Kitchen Faucet with Matching Spray and Soap ...
This faucet with soap dispenser is eight months old. I tried pumping hot water and it worked fine. Put it back in soap and it didn't work. How does it come apart and what do I need to do to fix it? ......Charlie
I just replaced the pump innards with new and it's working now. Just for fun, I took the old one apart. There's a little metal ball bearing at the bottom of the chamber in the pump. The ball and the bottom of the chamber had a little rust and gunk in them. Since I've only ever put soap and water in the pump, I suspect it's either the metal spring and ball bearing rusting or some manufacturing debris left in the bottom of the chamber. The new one works fine but so does the old one. Now I have a spare. It was a little tricky getting the old one apart - I couldn't get the top to release, I just pried it off. Seemed to go back together OK so it should be fine if I need it.
Posted on Aug 28, 2009
After replacing ours 3 times with free parts fro PF, the company has advised they have solved the issue. I installed the latest replacement parts (plastic shaft), and it works great....for now. Did not need to thin the soap either. Call or email PF for the newest replacement part.
Posted on Jul 25, 2009
In May of 2009, I wrote quite an opinionated letter to Price Pfister about what I thought of their soap dispenser and got a totally different pump. This one actually works. I wrote and asked them why they sent me the same junk 3 times, included the receipts for proof they sent the same junk, and they took care of the problem. I got a phone call from them and a replacement part for a 3 year old faucet. I've decided you have to go over the heads of customer service to get action. I am now a satisfied customer and wish I'd done this 2 years ago.
Posted on May 31, 2009
Order a new pump from price pfister #9310020or if is under the warranty call 1-800-pfaucet they will send u a new one,need to to know the model number ,the replacing soap dispencer pump mechanism is very simple. remove the dispenser metal head from the pump by pulling on it, install the new on by pushing firmly onto the pump mechanism if by any chance you brake the plastic tube of the pump in the metal head, you would need to remove that little plastic piece before you could install the new pump a nd in that case a screw stractor will do the job. Go to Sears and buy one that is call "easy out"
You need to reverse screw it then clamp it on a vise or use pliers and pull on it.
Posted on May 02, 2009
I have the same faucet set and my soap dispenser wont pickup soap but it will pick up pure water. I purchased it from Lowes about 8 months ago. I talked to the Lowes proffesional and their answer was to dilute the soap with water.They also informed me that all soap dispensers are the same. I believe the problem is the spout outlet is to small for soap to pass through.This is a design flaw. I am still looking for a solution . to bad I drilled a whole in our new 500.00sink to install a lousy product. Thanks no go soap.
Posted on Feb 03, 2009
The soap pickup tube should have an angled end and a flat end.. if it fell out and you put the angled end, in the pump ,or if the pickup tube is not in all the way into the pump they hit the bottom of soap bottle and wont pick up soap.
Posted on Dec 14, 2008
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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