Question about Dell 1815dn All-In-One Laser Printer

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Lines going thru the pages of fax i send

Dell 1815dn printer
prints pages well
when fax out the person i fax to see's many lines going thru the page up and down and the acknowlegement that is printed for me also has lines going thru it
recieving faxs do not have lines
jack

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  • 2 more comments 
  • jp7020 Dec 13, 2008

    scans are clear fax going out are not.. coming in are clear

    and the acknoledge page also has lines going thru it on both about ever 1/2 to 1/4 inch space verticale covering the whole page

    i fax thru the doc feeder

    thank you all for you answers

    jack

  • jp7020 Dec 13, 2008

    copies going thru the feeder come out perfect

    only with fax going out but not coming in

  • JDTec
    JDTec May 11, 2010

    are you faxing from the Document feeder or from the scanner glass? If from the document feeder, lift the scanner and look on the right side. you will see a narrow glass. check to see that there isn't any specks, or dust on the glass.

    What happens when you place something on the scanner glass and press scan?

  • JDTec
    JDTec May 11, 2010

    If it scans a copy ok from both the scanner and the ADF, then there is a logic problem on the fax circuitry. I assume that it is out of warranty?

    I will research it a bit and let you know later.

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  • Dell Master
  • 990 Answers

You ma try to make a copy see if have lines through the page if does, you may go to document feed unit open the cover you may see a piece glass just use alcohol to clean it should take care your problem

Posted on Dec 13, 2008

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How do I clear memory on incoming 500 page fax that I dont want to print?


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How can I get it to print the ip address to hook it to my computer


Dell Laser MFP 1815dn configuration page
To print a configuration page (also called system data report) from a Dell Laser MFP 1815dn printer:

- Press the right arrow button until Menu is the active choice on the screen
- Press the check mark button to select it
- Press the right arrow button until Reports is the active choice
- Press the check mark button
- Press the right arrow button until System Data is the active choice
- Press the check mark button

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How to Determine the Printer Total Page Count on a Dell 1815dn laser printer?


Press the scroll button <--- highlight menu,
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scroll to Reports, select
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Aug 10, 2011 | Dell 1815dn All-In-One Laser Printer

1 Answer

My dell 1815dn when printing also prints random symbols on top of the document. It varies from one line of random symbols at the bottom of the page to about 4-5 lines of random symbols sometimes. I've...


This is most probably a corrupt driver so try the following:

1. Open Printers and Faxes on your computer and delete the driver for your printer. Then go to dell.com and open the drivers and downloads tab. Download and reinstall your printer. If the printer is still printing out symbols, it's most likely either a problem with your connection or with the printer's hardware.

2. Try using a different cable to connect the printer and computer. If you don't have one, connect and install the printer to another computer. If this stops the symbols then you will need to buy a new cable. If it does not then it is most likely a problem with the printer's hardware and you will need to get the printer serviced.

Thank you for using FixYa!

May 25, 2011 | Dell 1815dn All-In-One Laser Printer

1 Answer

Says the documents are in queue but they never print


You need to open your printer window and clear all your documents. Either go to start, settings, printers and faxes. Double click on your Dell 720, click on the file menu and click on cancel all documents. If necessary, after you do that, you can restart your computer. Then go back to start, settings, printers and faxes. Right click on your computer and click on properties. When the properties window opens, click on print a test page. If you cannot print a test page, then you need to check your printer install.

Let me know if you can print a test page after you go thru this process.

Brian

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Scan from printer through router to pc?


You will need to use the TWAIN software for the printer. From the computer you will be running the scan options thru the TWAIN software. Then the scan files will be pulled from the printer back to the computer. Running scan options directly from the printer will give you the option to print the scan files or send them to a memory card if your printer has a slot for one. If the scanning software is not installed on your computer then you will need to download it from the manufacturer's website.

Sep 22, 2009 | Dell 1815dn All-In-One Laser Printer

2 Answers

Prints faint copies


If the print rubs off the page, this means the toner is not being fused to the page. Fused......this is done by the fuser. This would have nothing to do with light print.

The dell (1600n and 1815n /1815dn) printer drivers has a toner saver mode, which can contribute to light print.

To turn Toner Save Mode off, (Windows XP) perform the following steps:
  1. Click the Start button, click Settings, and then click Printer and Faxes.
    The Printers and Faxes window appears.
  2. Right-click Dell Laser MFP 1600n, 1815dn, and left-click Printing Preferences.
    The Dell Laser MFP 1600n, 1815dn Printing Preferences window appears.
  3. Click the Advanced button.
    The Dell Laser MFP 1600n, 1815dn Advanced Options window appears.
  4. Click to highlight Toner Save.
  5. Click the drop-down list and change it to Off and click OK.
  6. Click OK.
One thing that you mentioned in your post "it takes the printer forever to warm up". The fuser does have to reach operational temperature in order for it to fuse the toner to the page. So it is possible that you are having fuser problems, because of the time it is taking for it to warm up. Another thing that can contribute to the warm up time is not plugging the laser printer directly into a wall outlet. This would be true for any laser printer, not just a Dell laser printer. The low voltage power supply is what works the fuser, along with sensors and other motors in the printer.

Replacing the fuser and or the low voltage power supply in this model of printer is not an easy task. If using a Dell branded toner cartridge and checking the toner saver mode does not fix the issue. Then you would be looking at more expense then the machine would possibly be worth.

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1 Answer

Fax doesn't go thru.


Unplug the Power Supply from the printer.......
Press and hold the Stop/Clear button on the Printer and Plug in the Power Supply while holding the Stop/Clear button it should say clearing on the screen at that point u can go ahead and release the Stop/Clear button..........
Now the Printer will ask for the Date Time and Country Language.........
Set everything up......

Now try to use the Printer or try to send a fax it will work Fine...............
Issue Resolved................

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1 Answer

Dell 1815 dn prints lines in faxes going out


Dont think its your printer, try faxing to someone else and see if it happens there too.

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