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Dryer not drying

We have an old dryer (10-15 years old ) model # 3397618 that is tumbling and has heat but is not drying the clothes. What could the problem be? Would it be worth repairing?

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  • fulvia Dec 13, 2008

    The dryer is 10 -15 years old. What would it cost to replace a heating element ( in Canada ), including parts and labour?

  • fulvia Dec 13, 2008

    Still waiting for a response on the approximate cost (parts and labour )of a new heating element for our dryer.

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11 Answers

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In order for us to provide you accurate information and supply you with the correct manufactures part numbers will need the complete model number, serial number and batch or series numbers (if applicable) found on a business card size metal/foil plate. If you are having difficulty locating this identification label, follow this link which will take you to our Website where we have pictures of common locations where your model number ID label can be found. Here is the link: http://www.affordableappliance.com/modelnumbers.htm Once you have the updated information

Posted on Dec 13, 2008

  • mohammed marika thambi
    mohammed marika thambi Dec 13, 2008

    Thermal fuses did not come into play until series 8 so according to
    the look-up you do not have one on your unit. you check for 220 volts at the rear of the dryer? It's
    the most over looked trouble shooting step when people can see the
    dryer running but not heating. Please
    verify voltage
    possible cost maximum 100


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If its heating up, but not drying, its because theres probably alot of moisture staying in the barrel. Try cleaning out the lint vent from the back or just pull it off completely and run some cloths through it and see if it improves. Also, I know you have been doing it since its lasted 15 years, but clean the lint trap thats in the door or on top as well.

The vent that goes out behind the dryer has a turn or so in it before it goes out the back and through the tubing to the outside. Remove that and take a coat hanger and reach in there and remove any lint.

the fact that its drying tells me it may not be a busted coil or a bad thermostat.

If its getting hot, but still mosit, then its probably what i mentioned above. Have someone give you a hand and pull that thing out, clean the back Lint port out, and see if it improves.

Also, in some houses, the pipe that goes through the house for the lint, get cloged with lint, or in my case, it was a bird nest at the end trying to keep its chick warm.

Mine went through the roof, ( stupid builders) yours may go through the side into the back yard. I took my electric leaf blower and tapped it to the dryer end, turned it on, and blasted all the lint out and saved me hundreds in repaire and maintenance copsts.

Good luck :)

Posted on Dec 13, 2008

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This soungs like a vent blockage (clrrn vents! also the thermastat may be shutting down too soon! replace if cleaning does not work!

Posted on Dec 13, 2008

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Depending upon the position of the dial, my Kenmore 110.66722694 dryer will heat up whether or not it's running.  If the dial is turned anywhere other than any of the "off" positions (in other words, say, at 50 minutes), it will immediately start to get hot, whether or not I press the start button, whether or not it is running--in fact, whether or not the door is opened or closed.  It will continue to heat until I physically turn the dial to "off"--again, whether or not the door is open or not. or Check your heating element, it is grounded to the canister or the bracket it is strung inside of....a grounded element will heat at all times if the timer is on or the dryer is plugged in and the timer is not in the off position....unplug the dryer till this is repaired as you have live voltage going thru the case at all times... i conclude it that the groung element heater are defected, because the more year will goes by and you will not use it, the capacitor of it are lesser.  regards JAN_yuanjia

Posted on Dec 13, 2008

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If there is heath there is no need for replacing the heating element.

If there is heath the heating element is usually working, and what is not working is the fan that is pumping hot air into the appliance.
Or a problem with the air intake.


Experts should not post comments outside their fields of expertise, as they will get in trouble when they need to follow the user in troubleshooting.

If this is an electric dryer, there is need to check that the fan is working, and that the air ducts are not obstructed.

If the Fan is working there is need to test voltages getting to the heating element (it works on two different low and high voltages) and usually to replace the thermostat/cycler assembly.

If you get heath the heating element has continuity and should be fine, only in uncommon case you get a faulty element on this conditions.

Regards.

Posted on Dec 13, 2008

  • Ginko
    Ginko Dec 13, 2008

    The flat repair rate in US and Canada starts from US $25 flat rate plus part cost. If this is a defective control assembly, the part can cost up to $80 or so. The total should be arounf 100 USD or so.

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I guess it is a problem with the heater capacitators. Try calling someone and let it be checked. If they are swollen, they need to be replaced immediately to avoid further damage.

Posted on Dec 13, 2008

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Have you checked the exhaust port where th dryer hose goes to. It is usually on the side of the house. It just depends on where you live. If the dryer hose has blockage from lint, your dryer will not dry. It needs this airflow while the clothes are tumbling. If the exhaust vent is blocked, the heating element will come on but then turn off beacause it has a thermostat and without the airflow it will overheat. This is a safety feature. Do a thorough check from the back of the dryer to th outlet of the exhaust wherever that is and you should cure the problem. Please take the time to rate this solution and let me know if I can be of further assistance

Posted on Dec 13, 2008

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Look like the problem is that is not drying clothes bc is not spining like it should and thats also why it's tumbling, it might just need to replace a small part that should not be that expensive.. I would say try and repair, it is worth it if you want to keep it and if you make it work again

Posted on Dec 13, 2008

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How is the air flow out of the vent? It might be that the vent is clogged or the lint screen area is plugged up and not getting air flow.

Posted on Dec 13, 2008

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Check your vent for excessive lint buildup

Posted on Dec 13, 2008

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It normally takes about 45 minutes for a dryer to dry a full load. If your dryer is taking more than an hour, check these.
Vent Frequently there's an obstruction in the vent duct from the dryer to the outside of the house. For the dryer to heat properly, the duct must be clean and clear of lint or any other substance. 

Heating element Your dryer's heating element may be partially burned out. If it is, your dryer still heats, but at such a low temperature that it takes three or four times as long to dry the clothes. If the element is partially burned out, replace it. 

Internal ductwork Your dryer has some internal ductwork. If it gets clogged, your dryer can't dry properly. In most dryers, to get to the internal ductwork to clear the clog, you have to substantially disassemble the dryer. A quick way to check for internal clogs is to remove the lint filter and use a flashlight to inspect the inside of the duct. If it looks clogged and you can't clear it using your vacuum, contact a qualified appliance repair technician.

Cycling thermostat Although this isn't a common problem, one of the thermostats that controls the temperature in your dryer may break and cause the dryer to heat poorly. If so, you need to replace it. The thermostat is usually a small, round, black device mounted to an oblong steel plate. The plate is mounted to the internal ductwork with two screws.

Posted on Dec 13, 2008

  • 2 more comments 
  • Ekse Dec 13, 2008

    Hi,



    I'm not sure, I'd need to know the Brand, And model number alone didn't find replacement part prices..



    Whirpool Electric Dryer ?

  • Ekse Dec 13, 2008

    without knowing the part number of the heating element .. . I'm looking at Whirpool heating elemets and the prices go from 50 to 150 or more.



    have a look over here, they are listed here

    http://www.repairclinic.com/SmartSearch/...



  • Ekse Dec 13, 2008

    you might need to take the dryer apart to find the part details from the heating element to find a replacement, the price from what I've seen goes around 50 to 150 or more. You could replace it yourself possibly .. how much would a repair man take? I'm not sure you will have to ask around locally Id guess 100 to a few hundred I suppose.

  • Ekse Dec 13, 2008

    There is a repair service locator on the right side of this page, you could look for repair man details from there and possibly give a call to few of them and ask for the price.


    Thanks, is there anything else I can help you with?

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