Question about Symantec Norton AntiVirus 2002 8.0 for PC

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I bough the norton 360 2.0 premier edition with 2 year subscription upgrade with up to 3 computers use on line 12/1/2008 I pplaced it on my table top computer ok. A day or so later I went and put it on my laptop. I down loaded it and now my laptop computer is just locked up. I open the computer and try to get into the internet I get a blank screen I try to hit the X button and the windows task manager window opens wit alot of files I can't do anything at all from here. I can't even install

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Hi! I have previously had problems with AntiVirus (Norton once) being disabled by a virus which made it hard to start it going again. There are a lot of viruses do not show up on Norton,. You should install a spyware catcher such as Spyware Doctor. I have Stopzilla, (anti-spyware) and cannot yet comment about its helpfulness. They are not free but cost a lot less than Norton. A lot of people prefer AVG Grisoft Free as their Antivirus prpgram but we all need an anti spyware program !Because I get mainly spywares, and rarely viruses, I feel that Norton may be getting obsolete and not providing sufficient protection. I call them all, loosely speaking viruses

Your computer has crashed due to what i will call loosely a virus, it could be spyware trojan etc.

CLOSING PROGRAMS IN TASK MANAGER
What I'd do first it to go back to your task manager, and try to end the
processes and programs that you see running.
Can you see on topbar of task manager, there is a choice "programs" and one "processes".
See the running programs and processes, do you recognize any names there?
The virus may be one of the processes running there. Dont end them unless you know
what you are doing
End the programs you see running there. Try to do so slowly.one by one.
Things should get better once you have closed a lot of programs.
Its a very slow process and you need patience

If that does not work, you will need to restore to older settings and your
files and docs stored on hard drive will not get lost

SOFT RESET/SYSTEM RESTORE
You need to do a system restore.
How you do that depends on what make you have such as Dell, advent etc
Maybe you'll need to switch on, and while it is booting, press F12 or F10.
You will to check with the manufacturer how to do system restore. You can
find instruction manuals online etc.
Here your computer goes back to the way it was at a restore point created on a
previous restore date.

HARD RESET/RESTORE TO FACTORY SETTINGS
you probably wont need to do that. Your stored files and programs you have installed
will get wiped out.Unless they are super-important, let them go

Get back to me if you have more difficulties and i hope u found that to be of somehelp
papertigers@papertigers.me.uk

Posted on Dec 13, 2008

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1 Answer

How do i install norton360 exclusive gold edition security bought at pc world 1 year subscription for up to 3 pcs.


Hi
Insert the disk into your PC, and it should start automatically. You then just follow the instructions, clicking next to move on from stage to stage.
If the disk does not "autoplay" go to My Computer and double click on the optical drive icon and the disk will start up.
Hope this is helpful, if so would you please register that with Fixya
Cheers

Mar 07, 2015 | Symantec Norton 360 Security

1 Answer

I didn't get my 1 year protection of norton 360 version 4.0 for my netbook,,,instead i just get the 30 days trial protection,,, how can i get my 1 year norton??


You need to activate your Norton program with the product key or the renewal code that you purchased for an year.

To enter the renewal code or the serial, please open your Norton product and click on the "RENEW" or "ACTIVATE" or "SUBSCRIBE" button on the bottom of your product and enter it there to activate your one year subscription.



Regards,
Muhaim

Jan 07, 2011 | Symantec Norton 360 Security

1 Answer

Restored/recovery PCcan i reinstall norton360


Would you like to reinstall Norton 360 or Outlook

If it is Norton 360 , you can upgrade to the latest version here

Norton 360 standard version 5.0 :- www.norton.com/n360s_5
Norton 360 premier version 5.0 :- www.norton.com/n360p_5

Note:- Please download only the suitable version as the product key will work only for any one of the versions. If you had the standard version download it and activate with your product key and vice versa

If you need online technical support, you may very well contact TheBestPcDoctor. I get my all issues fixed by them and it is a reliable support according to my experience. If you want you can also get in touch with them @
www.thebestpcdoctor.com or via 877-407-9229

Please Rate if you find it useful

Oct 28, 2010 | Microsoft Office Outlook 2003 for PC

1 Answer

Renewal free norton Antirus 2010.


If you only need the anti-virus component of Norton 360 (it also includes an email filter and some other components) then I would recommend a newly-available free antivirus program, see the instructions for installation here:
http://www.fixya.com/support/r5317428-actually_free_antivirus_software_windows

However, if you do need the other components of Norton 360 I would choose another paid software. You can either go online to Norton's website and download the newest version of Norton 360 here:
http://antivirus.norton.com/content/en/us/home_homeoffice/html/paid/seo02252010/SEO_Static_Option_3_Col_Radio_02252010.html?om_sem_cid=hho_sem_sy:us:ggl:en:e|kw0000004480|5995564156&om_sem_site={adcopy}
When the program tells you that it has expired five days ago there is likely a link in this window for a website at which you can renew your subscription. This is likely a cheaper alternative to buying an entire new version of Norton 360 and will do the same thing, so try following this link and paying to increase your subscription if you want the suite of security software.

Your computer will now be secured from threats again!
please rate my solution

Jul 20, 2010 | Symantec Norton 360 Security

1 Answer

My systm is wrkng vrr slow i m usd nortn antivirs .wt cn i do


please if u dont have better processor please use McAffe uninstall Norton ... or else upgrade to Norton 360 Premier Edition

Apr 21, 2010 | Norton AntiVirus 2004 (0003764823191)

1 Answer

Same here


Hiii

hope this will help u

1

Make sure that your computer is connected to Internet.

2

Start Norton 360.

3

At the right bottom corner of the Norton program window, click Activate Now.

4

Type the 25-alpha numeric product key, and then click Next.
  • The product key can be found on a yellow sticker on the back of the CD envelope or in the confirmation email of your download purchase.
  • If your product came with your computer you may not have to enter the product key. You can skip this step.

5

In the Norton Account Window, enter your email address and click NEXT.
Your Norton 360 checks the existing Norton Accounts using the email address.

6

Do one of the following depending on your situation:
  • If Norton 360 finds your Norton Account, enter the password and click SIGN IN.
  • If Norton 360 does not find any existing Norton Account, complete the form and click NEXT.

7

Review your subscription details, and then click DONE.
Your copy of Norton 360 is now activated.

Regards

Sep 08, 2009 | Microsoft Office Outlook 2003 for PC

2 Answers

I have just tried to renew my Norton 360 1 year subscription. My order number is 1860774787. I was told that my card was charged with £39.99 but I would have to download as I put the wrong password on...


Hi thelma_glend
now you are not telling where it is, but do this :
1.On the site where you bough it (purchase it) It has to bee a contact link, go there and write/phone to them, and tell them about the problem.
2. try to contact your bank and say you have not received the product you have ordered.
3. try to contact Norton Support and ask them :
http://www.symantec.com/norton/support/dtree.jsp?id=returns&selected_nav=&pvid=
You can also try to contact the support team thrue your product, I mean it is in the right corner(help or support).

See if you can use theese codes, the you get 25 % off the price : http://www.softwarediscountcodes.com/norton-360.html

I mean you have the possibility to return the produkt if you not have used it
Hope that helps
Have a nice day
If it not helps please return here.

Sep 01, 2009 | Symantec Norton AntiVirus 2008: Windows

1 Answer

My computer keeps telling me


Call them and explain your situation. The phone number is in this list. Good Luck→
http://www.hardtofind800numbers.com/listings/s.htm

Mar 26, 2009 | Symantec Norton AntiVirus 2004 - (Open...

1 Answer

Why is my renewal via my computer not valid-Visa has been charged


Email Norton and tell them your situation, they will tell you what to do to fix the problem seems like a problem that's more there doing than yours.
Or
  1. Start your Norton product.
  2. Do one of the following depending on your Norton product:
    • For Norton 360: Click My Account, and in the My Account window, click Renew Subscription.
    • For Norton 2009 products: At the top right corner of the window, click Help & Support > Subscription Status. Skip to Step 6.
    • For Norton 2008 products: In the bottom-left corner, click Subscription.
    • For Norton 2007 products: On the product tab, click Support, and then click Subscription.
    • For Norton 2006 products: On the Help & Support menu, click Subscription.
  3. Click I have already purchased a subscription, check my subscription status.
  4. Click Next.
  5. Click Next.
    Your Norton product checks your subscription status. This could take a minute or two.
  6. Read the information in the Status check panel, and then click Finish.
    Your subscription expiration date should now be correct.
If this helps you out, feel free to leave positive feedback. Thanks for stopping at Fixya !

Jan 09, 2009 | Internet & Communication Software

3 Answers

I am running Outlook 2003. I have recently installed Norton 360 - 2.0. When I open up Outlook, the Norton Spam toolbar appears, however the "This is not spam" button is not highlighted. I have "Trained"...


if you open the n360 2.0 means..
you can see the norton antispam features ther you can see the box to check to link the antispam tool bar with the microsoft outlook express uncheck and recheck the box and retstart the computer
and then open the outlook and check it..(after that run the liveupdate)

Jan 04, 2009 | Microsoft Office Outlook 2003 for PC

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