Question about Symantec Norton AntiVirus 2002 8.0 for PC

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I bough the norton 360 2.0 premier edition with 2 year subscription upgrade with up to 3 computers use on line 12/1/2008 I pplaced it on my table top computer ok. A day or so later I went and put it on my laptop. I down loaded it and now my laptop computer is just locked up. I open the computer and try to get into the internet I get a blank screen I try to hit the X button and the windows task manager window opens wit alot of files I can't do anything at all from here. I can't even install

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Hi! I have previously had problems with AntiVirus (Norton once) being disabled by a virus which made it hard to start it going again. There are a lot of viruses do not show up on Norton,. You should install a spyware catcher such as Spyware Doctor. I have Stopzilla, (anti-spyware) and cannot yet comment about its helpfulness. They are not free but cost a lot less than Norton. A lot of people prefer AVG Grisoft Free as their Antivirus prpgram but we all need an anti spyware program !Because I get mainly spywares, and rarely viruses, I feel that Norton may be getting obsolete and not providing sufficient protection. I call them all, loosely speaking viruses

Your computer has crashed due to what i will call loosely a virus, it could be spyware trojan etc.

CLOSING PROGRAMS IN TASK MANAGER
What I'd do first it to go back to your task manager, and try to end the
processes and programs that you see running.
Can you see on topbar of task manager, there is a choice "programs" and one "processes".
See the running programs and processes, do you recognize any names there?
The virus may be one of the processes running there. Dont end them unless you know
what you are doing
End the programs you see running there. Try to do so slowly.one by one.
Things should get better once you have closed a lot of programs.
Its a very slow process and you need patience

If that does not work, you will need to restore to older settings and your
files and docs stored on hard drive will not get lost

SOFT RESET/SYSTEM RESTORE
You need to do a system restore.
How you do that depends on what make you have such as Dell, advent etc
Maybe you'll need to switch on, and while it is booting, press F12 or F10.
You will to check with the manufacturer how to do system restore. You can
find instruction manuals online etc.
Here your computer goes back to the way it was at a restore point created on a
previous restore date.

HARD RESET/RESTORE TO FACTORY SETTINGS
you probably wont need to do that. Your stored files and programs you have installed
will get wiped out.Unless they are super-important, let them go

Get back to me if you have more difficulties and i hope u found that to be of somehelp
papertigers@papertigers.me.uk

Posted on Dec 13, 2008

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Norton 360 running on Windows 7. Program no longer placing spam into anti-spam folder.


Please check if the spam folder by Norton is present on your Outlook

If that is not there, you will need to re-install the program

To reinstall, follow the simple steps:
>> download the latest version of Norton 360 from the link www.norton.com/n360s_5
>> save the file to your desktop
>> double click the downloaded icon
>> it will remove the existing version and also restart your computer
>> after the reboot, the installer will automatically pop up or you just double click on it again.
>> that will install the latest version onto your computer
>> recheck if the spam folder is there and and all the spam messages are being moved to it

**please note that there are two version of Norton 360, Standard edition and Premier edition.
I have given the link to download the standard edition. Just in case if your Norton 360 is a Premier one, you need to use the link www.norton.com/n360p_5. They have different product keys and you cannot activate a Standard edition with the product key of Premier one.


Regards,
Muhaim

Jun 09, 2011 | Symantec Norton 360 Version 3.0 Full...

1 Answer

I have several Norton Products listed on my account. I want to upgrade this computer to Norton 360 Premier which I still have two (2) computers that I can download to. My problem is that I do not know...


all you need is to download the premier edition, and if you already have the key for the premier edition that's good becuse you will just key it in when you are prompted.
here's the link to download the premier edition:
http://norton.com/n360p_4

Sep 13, 2010 | Computers & Internet

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Have paid 2 year subscription for Nortons 360 on feb .2.2.10 a message keeps appearing telling me I only have 7 days to renew mr Nortons 360 what is wrong


One way to resolve this issue is that activate the Norton program with the existing product key

to activate click on my account and select renew Norton 360 then you ill get an option to enter the product key

you can also download install the free upgrade ie Norton 360 version 4.0 from this link www.norton.com/n360s_4 you will not lose the existing days if you lost please activate again with the same product key

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We have Norton 360 Premier installed on two PC's. the subscription check gives two different expiry dates. The first states only four days left, the second shows 374 days left. Could you please clarify the...


All you need to do is activate the Norton 360 once again, so that the program will get updated with the actual license you have purchased.

1. open the Norton Program
2. Click on Help and support
3. click on activate Norton
4. Follow the screen and enter the product key when it prompts you to enter it. and click on next.

Hope this helps

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Installing Norton 360 premier edition


Check how many product keys are provided with the Norton 360 premier edition product. If you purchased through authorised dealer, coordinate with the vendor to get it resolved.

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