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Warning: YOu must Plug Magicjack into USB

I had followed all the steps:

Follow the steps below:

1. Unplug the MajicJack Dongle from the USB port.

2. Delete the mjusbsp folder under: :\Documents and Settings\\Application Data\

3. Load Regedit and delete the following registry key entry located under the following registry key path:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USBSTOR\Disk&Ven_YMAX&PROD_MagicJack&Rev_2.00\7&31f04563&0&A921031

4. Exit the Regedit utility.

5. Plug the MajicJack Dongle back into the USB port.

6. Run the UPGRADE.EXE program from MajicJack.

but i could not able to solve...even I am trying to FORMAT the Magic Back...but i cannot do it...

I am using MS windows XP Professional

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  • pk_a_boo_icu Dec 21, 2008

    warning plug majic jack into usb port error message prior to that i was not able to toggle between headset and phone

  • joeyoungg Feb 26, 2009

    I too have the same problem with the Majic jack
    eagerly waiting 4 some answers .
    Thanks in advance!!!!!


  • realstinger Feb 26, 2009

    Magicjack works on my laptop running VISTA, but will not run in my older model desktop running XP home version, It will load into CD ROM drive device file and will NOT load into Sound, Game controllers file. I tried everything Magicjack upgrades , disabled my Antivirus and Firewall and Spyware programs , unplugged other usb devices. still no dialtone on my Portable Telephone.

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7 Answers

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This link fixed my PLUG magicjack IN USB problem: (tried all the other links mentioned in the forums and this is the only one that worked)
http://upgrades.magicjack.com/upgrade/upgrade.exe

Posted on Feb 27, 2010

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Anyone having problems getting their MagicJack setup(which literally sets itself up...most of the time, hehe), check and see if the "time" down in your taskbar is correct. May sound like it has nothing to do with MagicJack but I know of numerous cases where the user did everything correctly but the time on their computer was incorrect. Fixing the time immediately fixed ther problem.

Posted on Aug 20, 2009

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I have the same problem. "Warning you must plug magic jack into USB port". The solution is to format the removable disc that is associated with your Magic Jack and then after the format is completed, click on the Magic Jack icon in My Computer before closing it. Do not close My Computer and click on Magic Jack on desktop as this will cause the same problem to repeat itself. I have to reformat Magic Jack everytime I use it. Remember only click on Magic Jack icon in My Computer not on the desktop. This should solve your problem. But the real cause is a defective Magic Jack device and poor customer support.

Posted on Aug 06, 2009

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The solution all u have to do is take out majic jack than restart your computer and than put it back to the usb and thats all the solution is to START YOUR COMPUTER

Posted on Nov 05, 2009

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How to solve this problem ( warining you must plug magic jack into usb )

Posted on Oct 16, 2010

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I uant my nomber back

Posted on Aug 27, 2010

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For some of you running the "Microsoft FixIt" program may work, it worked for me a few times, but is no longer fixing my problem, back to the drawing board for me, I don't mean to sound satanical or anything, but I'm ready to rip the heart out of the little girl that named her dogs after this shoddy piece of engineering, she pops up every time I get the error and its more than a little annoying at this point...
FixIt can be found here:
http://download.microsoft.com/download/2/C/B/2CB64817-A269-4116-818D-B85F3029EA89/MicrosoftFixit50027.msi

run the fix it utility, restart your computer, format the "PHONE" drive, then run the upgrade found here:
http://upgrades.magicjack.com/upgrade/upgrade.exe

Like I said, it worked for me a few times, but not anymore...

Posted on Oct 10, 2009

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<p>Bluetooth devices connected to a computer system via a wireless signal, so that the desktop of annoying cables and wires to strip. Even if your computer does not have a built-in Bluetooth receiver, you can create a Bluetooth dongle, the function adds the system to connect. If the dongle is not working to resolve the situation. <br /> <p><br /> <p>1. Check the system requirements for the Bluetooth dongle. If the system does not fit all the requirements, the device will not work. The requirements for the Bluetooth dongle can be printed in the manual and packaging. You can compare that with what is running on your computer by clicking "Start" "Control Panel" and "System". This gives the computer hardware. <br /> <p><br /> <p>2. Unplug the Bluetooth dongle, restart the computer, plug it into a USB port. If you leave power on the computer with the dongle already instead, the system can not detect the devices. Restart the computer and perform this action helps to correct the problem. <br /> <p><br /> <p>3. Remove the dongle from the USB port and plug it into another compound. Some USB ports do not meet certain computer hardware detection. Changing the connection port fixes this. <br /> <p><br /> <p>4. Install the driver on the included CD driver installation. Without the driver, the computer can not detect and use the dongle. Insert the installation CD driver on your computer and follow the steps on screen to install the driver on the system. <br />

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1.Click "Menu" on the top right-hand corner
2.Click "Advanced Users"
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On your softphone, please do the following:
1.Click "Menu" on the top right-hand corner
2.Click "Advanced Users"
3.Click "Restart"
If your magicJack is plugged into your modem or router, unplug it from the power source, wait 30 seconds, and plug it back in.
If that does not work:
<Requires some technical understanding. Explanation below. >
Please open port 49152-65535 UDP on ALL firewalls and your router, if you have one. (Router ports can be opened via the web
application applicable to your router).
Restart magicJack again by following the steps above.
How to access Web Application for router
1.Start > Run > Type in cmd > Press ENTER
2.A command prompt will open
3.Type ipconfig > press ENTER
4.Make note / write down name of the default gateway and IP address
5.Open your Internet Browser
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7.Type in Username and Password
8.Find "Port Forwarding" and Forward Port 49152-65535 UDP for the IP address you located earlier.

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Check the system requirements on the Bluetooth dongle. If your system does not fit all the requirements, the device is not going to work. The requirements for the Bluetooth dongle are printed in the user manual and packaging. You may compare this to what is running on the computer by clicking "Start," "Control Panel" and "System." This displays the hardware running on the computer.
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Disconnect the Bluetooth dongle, restart the computer, then plug it back into a USB port. If you power on the computer with the dongle already instead, the system may not detect the equipment. Restarting the computer and performing this action helps correct the problem.
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Remove the Bluetooth dongle from the USB port and plug it into a different connection. Some USB ports fail to detect certain computer hardware. Changing the connection port fixes this.
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On your softphone, please do the following:
1.Click "Menu" on the top right-hand corner
2.Click "Advanced Users"
3.Click "Restart"
If your magicJack is plugged into your modem or router, unplug it from the power source, wait 30 seconds, and plug it back in.
If that does not work:
<Requires some technical understanding. Explanation below. >
Please open port 49152-65535 UDP on ALL firewalls and your router, if you have one. (Router ports can be opened via the web
application applicable to your router).
Restart magicJack again by following the steps above.
How to access Web Application for router
1.Start > Run > Type in cmd > Press ENTER
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4.Make note / write down name of the default gateway and IP address
5.Open your Internet Browser
6.Type in the default gateway IP (Example: 192.168.1.1)
7.Type in Username and Password
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