Question about Maytag MFD2560HES Bottom Freezer French Door Refrigerator

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Ice maker not working

Water supply to ice maker appears to be frozen.  There is no water in ice cube tray and frig is making a creaking noise

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Make sure the wire rod on the ice maker is in the down position in order for it to make and release the ice

Posted on Dec 19, 2008

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Ice maker not getting water on new refrigerator


Check if the unit has a cold water dispenser that it will fill a cup. If so than problem is with Ice Maker. If not than problem is with water supply to unit.
If water to machine works make sure that the arm on the ice maker is in the down position. If it is up it will disable the ice making unit. Cycle the am a few times to insure that the switch connected to the arm has not gotten stuck in the off position.

On some ice makers there is a separate switch to disable the Ice maker usually right on the ice-maker not easily missed.

It is possible that the water feed tube into the Ice Maker has become frozen where it enters into the back of the freezer at the top. You can look through to see where the water fills into the cube tray. If ice is present it would be an indication that the feed tube has become frozen If suspected the safest way to fix would be to turn off the unit and allow for a manual defrost.

Next check the operation of the ice maker. Locate the arm in the up position prohibiting the ice maker from cycling. Wait three hours or more. Open freezer door and return the arm into the down position. After a few minutes you should observe the ice fingers rotating to release the cubes into the tray. If the fingers do not rotate I would suspect the ice maker or the connecting electrical circuit. Remember after dropping the arm the Ice Maker has to warm up to melt the ice cubes from the tray before the fingers are told to rotate,

If the fingers rotate then I would expect that the water supply solenoid has failed inside of the unit near to the location the the water supply is made. Replacing this part needs to be done by a qualified experienced technician.

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1 Answer

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Unplug the frig. Take a hair dryer and melt the ice tray. Then get a paper towel and soak up the left over water. hope this helped

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I set the ice maker feature to make cubes with my samsung refrigerator rs2555sw. But the ice maker makes a ice chunk. All the cubes are frozen together with a flat and thick layer of ice on top..


Hi and welcome to Fixya.

Remove the front cover after the ice tray has dumped cubes and remove all of the water from your ice maker tray.

Then depress the test button on the bottom of the icemaker (in front on bottom) located about 1 inch from the lower rh corner.

The icemaker fill cycle should add just enough water to cover barely cover the tray. (see page 32 of the 25 Sept 2005 user's manual)

If it is overfilling the icemaker fill time / water level needs to be reduced on the ice maker module. A normal fill cycle is about 7.5 seconds.

Another thing that will cause larger cubes is high water supply (utility co) pressure.

A temporary fix would be to slowly close the refridgerator water supply line's shut off vavle so that the water flow restricts.

The real solution is to investigate ice maker fill time, and the function of the icemaker water supply solenoid vavle for possible Delayed closing of the internal diaphram.

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The Ice maker does not make cubes.


The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.

If it overfills and drips, look for an adjustment behind the plastic endcover with a +/- on it. - is less water.

If it continuously drips, replace the water inlet valve on the back where the house water supply comes in.

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Pour about 2/3 cup of water into the ice maker . If it dumps , then replace the dual water valve behind the refrig . If it does not dump the frozen cubes , replace the ice maker .

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Normally, the ice "cubes" are crescent shaped. The most likely cause for "crushed" ice is that the ice maker isn't getting enough water on its refill cycle after ejecting the tray. Becuase there isn't enough water, the ice looks crushed...it's actually shattered.

Check the water inlet and chute to the ice maker. Sometimes they freeze and have to be manually defrosted. A hair dryer will do the trick. Also check the water chute and be sure it isn't partially frozen.

Start there...if no luck you could also have a failing water filter or sticky water solenoid valve.

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The problem is in the water valve.
The water supply line going to the Ref is connected to a water valve. This valve is not shutting off completely which causes water to drip into the ice maker. This dripping will freeze and eventually completely block the fill tube in the freezer.

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The ice maker must be re-primed with water to sense frozen ice in the tray, dump, and refill. Use a cup or glass to manually pour the water into the tray just below the top of the blades. It should freeze, dump, and refill.

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I lifted the switch to turn ice maker off, left it like that for a couple of hours, then turned it back on. I checked it a couple of hours later....Making ice now....


Thanks pete5runner!!!

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BFULLAWAY had the answer, I believe. My ice maker does the same thing, groaning and creaking for a few seconds, stopping briefly, then starts creaking again. This is due to ice stuck inside and it will make no ice as a result. Usually I see a piece of ice protruding and knock it out. Happened recently, but I saw no ice. Took a cup of hot tap water (not boiling) and poured it into the compartments where cubes form. (Made sure ice tray was in place to catch water.) I banged on the side and a misshapened cube fell out. Creaking/groaning stopped and unit began to function normally.

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