Same problem here. The bottom of the screen seemed to go wrong, so hitting any of the buttons there would register as hitting the button above. Big problem when press 'Done' or backspace!
For a while, I resorted to keeping a pen in the car, and using that to touch the buttons instead of my finger. Touching the buttons at the very bottom seemed to have a bit more success.
Eventually though, I gave up and ended up getting a newer Garmin unit. It's disappointing that TomTom don't have any any way of recalibrating the touch screen though, as this kind of feature is common on most other touchscreen devices that I've used.
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it has lost the post code file, restore your tomtom from your back up if you have one, if not you will have to call tomtom cus serv and they will guide you through over the phone on how to reinstall the post code file, i had same prob
Have you tried using the screen calibration command? Press the Wrench symbol, then the Display symbol and then Calibrate screen. Press the dots as it tells you to and you should now have a calibrated touchscreen.
All tomtoms are more or less the same. You tap the screen to make selections.
Switch on , let it boot up / Tap the screen / Then tap " Navigate to" / then tap "address" / Then tap either "City centre" or " Street and House Number , or Postcode " ( you select one of these by tapping screen ) . Lets say you just tapped "Postcode" . A keypad will appear on the screen for you to enter a postcode. NOW, enter the postcode ... as you enter the postcode , streetnames will appear and you can either continue to enter the postcode OR you can choose one of the street names that appear. Once you have done this , the tomtom will ask you to select a "house number" . if you don't know the number then just 'try' selecting number 1 . Once you have done this , select "Done" and the tomtom will switch for that screen to the "route calculation screen" . if you now tap the screen once more your tomtom will start giving you direction both visual and audible , to your destination . ( you must begin to move before it will start ) . ....................... Once you have completed the journey , you can now cancel the navigation by once again tapping the screen , then use the "right arrow icon" to move through the menue screens. When you see an icon with a RED CROSS through it , and underneath it says " clear route" , select that by tapping and the route / navigation will be cleared. ... Good luck , hope this helps.
Well I finally figured it out for those who might run across this problem.
It seems that when it got hot and expanded the grey bezel around the
screen would touch the screen just enough to activate it. I gently
pried the bezel up just a bit and it seems to have solved the problem.
- Navigate to - Address - Street and house number - In the "City" space at the top, type the postcode. (tap 123 button bottom left of keyboard to get the number pad) - You will see a list beneath of the countries that use the postcode. - Tap the country you want. - You then see a list of streets in that postcode area. - Tap the street name (or start typing it in) - Type in the house number.
your screen needs to be recalibrated
Press the "Menu" key
When the "Automatice Brightnesss comes on the screen
Press the "Find" Key,
follow the instructions you will have to touch the dot that comes on the screen about four times and then you will be able to touch all keys when completed