Question about Sennheiser BW900 Bluetooth Headset

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Answers home phone, handset lifter works fine, but no voice heard

BW900 pairs with Voice Recognition, with cellphone and with base station just fine. Works speaking into Voice Recognition, cell phone just fine. When home phone rings I hear ring in headset, I push button and it answers fine, handset lifter works fine. But no voice comes through. I called the supplier and they said others are having same problem so they sent me a new unit and it does the same. Please help!♦

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  • Master
  • 734 Answers

Please go to the following link to find your answer =

http://bw900source.com/?cat=3

Thanks

Posted on Dec 13, 2008

  • 1 more comment 
  • futureloginn
    futureloginn Dec 13, 2008

    Upon delivery, the headset and the base station are already paired. You can pair the headset to either a mobile phone or a similar device with a Bluetooth “handsfree” or “headset” profile.Once you have paired and connected to a Bluetooth device, the headset will remember this setting and automatically try to connect to the last


  • futureloginn
    futureloginn Dec 13, 2008

    the above post is for reseting the  BW900 Bluetooth Headset----'


  • futureloginn
    futureloginn Dec 13, 2008

    How to re-pair and reset the BW 900 system



    Pair the BW 900 headset with the BW 900 base station by doing the following procedure: * 
    On BW 900 headset - Press and hold down both hook and multi switch untill LED blink red/blue 
    On BW 900 base station - double quick push the PRG-button on the side behind the steel lid until the LED on the front blink red/blue

    Both the headset and base station will confirm the pairing by a double blink blue from the LED's. 

    * This will also bring the BW 900 office system back to its original setting for all sound adaptive intelligence.


    hope helpful
    THANKS

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  • Master
  • 13,433 Answers

Try reconnecting the bluetooth handset again,  Can you tell me what phone are you using it with? and I can look into it more Thanks.

Posted on Dec 13, 2008

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