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I think this is a strange error code.
Let me help youWhat is the last activity that you carried out on the machine ?
Did you try reseting the machine in service mode?
If not do the following
Press Additional function,2,8,Additional function
Use < or > keys to scroll & select CLEAR. Press OK
Use < or > keys to scroll & select ALL. Press OK.
Now switch off the machine & switch on.
Did this solve your problem.
Hi, these is error code related to fixing heater temperature fault. Because you didnt state the model of copier ill gave you the procedure for most copiers of digital serie of Canon, these service mode procedure doesnt apply on iR 2016/2020/2018/2318/1600/2000....
press * press 2 press 8 press * select COPIER select FUNCTION select CLEAR select ERR OK
Turn off and on the copier.
If these doesnt clear your error you need nto change the fixing film assy ( heater ).
Fault relates to heating problem within Fixing assy, fault will not reset by switching machine off/on. Try to reset error in service mode. *, 2&8, *, COPIER, FUNCTION, CLEAR, ERR, press OK. Reset machine.