Question about Medion md40298 Notebook

6 Answers

Power broblem i just bought a brand new (medion md 96852) laptop but it refuse to turn on. can that be a power problem?

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  • cgerald35 Dec 13, 2008

    i'm afraid this is internal problem because the battery and power icon shows full light.

  • cgerald35 Dec 13, 2008

    yes there's light in front of the laptop showing that they are working but the screen remain blank.
    thanks

  • cgerald35 Dec 13, 2008

    well, the light in front of the laptop can tell that the battery is charged.
    thanks

  • cgerald35 Dec 13, 2008

    yes i thats what i will do but its ******* stessful.i leave in spain ordered it from germany.
    thanks

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6 Answers

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  • Expert
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Hello cgerald35. It could be 2 things, first thing that comes to mind would be that the power supply is burned, check if the fan turns on and spins and for how long, if it doesen't check for that and have it replaced and your laptop will turn back on. scond thing that comes to ming would be the actual monitor, it might be a faulty monitor and just wont come on no matter what you do, this is usually a major problem because it's more difficult to replace or repair , sometimes not worth spending more money to fix..and so my conclusion is that since you just bought it i would send it back and save you some moeny trying to repair it..Buena suerte tio!

Posted on Dec 13, 2008

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  • Master
  • 470 Answers

My good advise for you my dear, you say you bought it a few days ago,, all of us experts are not able to recognise the damage of your laptop because the problem is very general but if we had the solution PLEASE do not repair it by your self, much better to go the warranty. in order to have a safe and secure laptop. just do it my dear and they are the one who manage it properly,.. regards JAN_yuanjia

Posted on Dec 13, 2008

  • Antonio Buenafe Jr.
    Antonio Buenafe Jr. Jan 01, 2009

    review the power supply and the RAM,, i think power supply has defected

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As you says that you purchase a new laptop, then sure you have a warranty of 1 to 3 year so take them to service center.
Thanks

Posted on Dec 13, 2008

  • futureloginn
    futureloginn Dec 13, 2008

    take a try ---

    Boot from you WinXP CD
    When it's loaded hit R to go to the recovery console
    When loaded (be patient, it takes a while), you will have a command prompt.

    Enter this: chkdsk c: /R

    assuming of course it is C drive
    It will take a while so be patient.....on my 40GB HD it took about 4 hours
    also it tends to stick at percentages, so again, be patient

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Pls check the battery and charger....If all fine then there might be problem in ur motherboard....

Posted on Dec 13, 2008

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  • Medion Master
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Remove the battery and he ac adapter, plug in the ac adapter, do any lights come on in the front or on the laptop? indicating that its getting power. If not try pressing the power button if noting happens return it to the shop as faulty for replacement.

Posted on Dec 13, 2008

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  • Medion Master
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Take it back to the shop and test battery and AC adapter, one of them is probably defective.

Posted on Dec 13, 2008

  • Ginko
    Ginko Dec 13, 2008

    To start, ensure that the battery is well snapped inside, and leave the laptop connected to the AC adaptor for ten minutes or so, with battery inside.

    You should see the charger light coming on the laptop, if there is no light (and you know that the AC socket is good), that means that either the laptop or the AC adapter is faulty


    Ensure all cables are well inside the sockets.

    A new laptop, even with no battery is supposed to start when connected to AC power adaptor, even if there is no battery , or battery is drained.

    If it still does not work, the best thing to do is going back to the shop and asking for a replacement.


  • Ginko
    Ginko Dec 13, 2008

    Si tiene luces , esto sinifica que el adaptador sigue funcionando. Intenta veer si el portatil arranca sin pila, si no arranca esta defectuoso.

    If you get lights, the AC adapter is working, and the laptop is supposed to start , even with no battery.

    If it does not start the laptop is faulty.

    Common faults are:

    Motherboard - no start beep, no system boot.

    Display panel - Startup beep, works on external monitor, no display.

    Display inverter - Display very dim, similar to faulty display panel.

    Call the company from germany , describe the situation and arrange a refund/replacement.

    If you want to test the AC adapter get a multimeter and read voltage out, if you find a difference on no more than about .5 volts with voltages indicated on AC charger, then the adaptor is definitively fine, and laptop is defective.



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