a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to an Expert (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
My EWI 4000s started to play by its self making a loud low note and then it stop and now it won't play at all. I Reset to Factory Preset but that didn't help. What do I need to do to get it to play again?
1 Un screw all the screw on black panel, but must remember where each on goes, but Be careful not the two screws in side mouth pice which holding the pitch bend unit. 2. open the battery cover remove all the battery 3. Remove the 1/4 earphone nut, and all screws on the silver metal case. (Under the black plastic ), you don't need to remove any screws from the "key" side 4. Use something to pull the battery Cartridge sideway out from Main attachments, but not all the way out from the ewi case, because you can't, the plastic case structure will be in the way, 5. Use some flat pice metal like dinning knife insert in to between black and sliver metal to separate the two parts, start from the mouth pice end, once you open wide enough the battery cartridge can be remove from the case out. Now you can open the Ewi 4000s and see the two HX nuts that holds the strap mount, put some Nail polish on it before you tie them up.....Warning.. You must pull the battery cartage sideway out from its electric plugging mount before you are trying to separate the plastic and silver housing otherwise you will damage the circuit board. That was What I did to mine. Good luck and may God provide you wisdom for this.
Please try to reset the ewi. You can do this like this: Shut down ewi. Press down the four little white buttons Level, FX, Setup and Trans. Keep them pressed while starting up the ewi.
This is a factory reset.
Are you shure that you aren't touching the bend up plate with your right thumb? This isn't easy detected by sax players which are used to have a thumb rest at exactly the same spot where the bend up plate is. You might switch it off (see manual). With the bend up plate on you should aways use a tight strap which helps a bit to not touch the bend up plate accidentally. I'm still struggling with this occasionally.