Question about LaCie d2 Extreme (300793U) 500 GB Hard Drive

1 Answer

Does not mount, Fan not spinning. 500gb D2 quadra

When i go to try and use my Lacie d2 500gb quadra the blue light comes on and it makes the start up noise, i can hear the harddrive disk start to spin but it does not make the usual clicking sound that it makes when it properly boots and mounts to the desktop, also the fan does not start to spin at all, is my harddrive FUBAR meaning all my ****ing data, including loads of final cut files is gone bye bye or is it just that the fan is broken and therefore the harddrive wont turn on so that it doesnt over heat? any idea and any ways to fix it? im guessin lacie may need to be called in altho im not sure if its still in warranty etc.

Posted by on

  • 2 more comments 
  • quiky87 Dec 13, 2008

    I have the same problem. Any help would be greatly appreciated, running through a firewire cable and the lacie update driver does not recognize that it is plugged in.

  • estiger58 Jan 08, 2009

    i have the same problem, system does not regconize drive, LaCie does not click and load.

  • altona986 Jan 18, 2009

    I had a similar issue w/lacie ethernet bigdisk 1TB. Couldn't access drive, found that it was making the clackety clack drive death sound. Powered down and tried to restart but no blue light, apparently dead. Noticed that the box was hot to the touch, I think it always ran hot. Pulled drives and connected directly to computer w/sata connector, drives tested good. Put all back together but still didn't work. Put in freezer overnight, pulled out and hooked up - was able to get blue light to come on but nothing else, no ethernet lights. Strange, the blue light would come on when I plugged the unit in, I didn't have to press the button, nothing wrong inside of case, but unit not really functioning. FIX: As a last resort, I pulled the circuit board, baked it in the oven at 360 degrees F for 15 minutes, immediately took the board from the oven to the freezer for 15 minutes. Put back together and the dang thing works perfectly now. I soldered the fan to the internal 12v line so it runs continuously and now it runs very cool. My guess is that the controller had a cold solder joint somewhere.

  • msachs Apr 13, 2009

    Similar problem. Drive sounds like it is trying to start up but then nothing. Is this problem solvable or repairable?



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 60 Answers

Take the drive out and put it in a external case and see if that helps. if not the drive is dead.

Posted on Dec 25, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I am trying to set up the LaCie d2 quadra. I follow the steps in the manual but nothing is loading to My Computer.

you will need to go in Disk Management and format the drive first then it will be available in My Computer.

Dec 30, 2010 | LaCie 500GB d2 Quadra 500 GB USB 2.0 Hard...

1 Answer

Doesn't work

am not so sure if this is a similar issue with iomega2_bing.gif external drive in which the drive wont show up on My Computer but when the external drive was plugged into an ubuntu machine the drive was being detected and working just fine.

Please try to do the same. plug your external drive to an ubuntu machine and lets see if it can be detected. If it is then the hard disk has a similar issue with iomega drives. check this link for the solution.

Apr 05, 2010 | LaCie 500GB d2 Quadra 500 GB USB 2.0 Hard...

1 Answer

LaCie d2 Quadra 500 GB HD dropped, now makes strange chime/alarm

Modern hard drive motors can easily become seized after an impact. The only DIY solution I am aware of is the use of a heat gun over the back of the drive motor. The build up of heat within the motor is sometimes enough to free it.

If the drive was running the problem may be due to a phenomenon known as "sticktion" where the drive head is actually stuck to the disc surface. If this is true then you need a data recovery company.

Nov 19, 2008 | LaCie 500GB d2 Quadra 500 GB USB 2.0 Hard...

1 Answer

Blu light flashing

This is most probably a faulty power cable, a common fault on La Cie apparently. Another cable got my disk working fine! 

Nov 12, 2008 | LaCie 500GB d2 Quadra 500 GB USB 2.0 Hard...

1 Answer

Problem with LaCie 500 GB d2 Quandraq

Contact Lacie support for a new power supply. I had the same problem, contacted Lacie support, they sent me a new power supply with power cord and all is well now.

Sep 22, 2008 | LaCie 500GB d2 Quadra 500 GB USB 2.0 Hard...

3 Answers

Drive not showing up on my desktop

i'm not sure i can solve this problem--which started for me tonight as well with my lacie d2 quadra 500 gb--but i can share a possible explanation i've found online: apparently, they have lots of problems with their power supplies. see if the power adapter (the black brick) is making a hissing sound, or if there is a ticking sound coming from the drive itself. i have both these sounds. i am hoping all my data is safe and that my i.t dept. will be able to fix it with a new power supply on monday.

Sep 21, 2008 | LaCie 500GB d2 Quadra 500 GB USB 2.0 Hard...

2 Answers

How to format the LaCie 500GB d2 Quadra for Windows XP??

This way it should work...
Connect your drive to the computer...
Go to: Start > Control Panel > Administrative Tools > Computer management.
A new window will appear...
Select Storage > Disk management on the left of the window.
Now you will see the different drives that are connected or part of your system.
One of the drives listed there is your LaCie, i think you'll recognize it by name...
Right-click on it, and select 'format'
In the new window, select the new volume label (as you like it), the file system (use NTFS), and set allocation unit size to default.
Make sure 'Perform a quick format' is not checked...

Then click OK. Your drive will be formatted now... Don't interrupt the process

Mar 31, 2008 | LaCie 500GB d2 Quadra 500 GB USB 2.0 Hard...

1 Answer

LaCie d2 Quadra drive... not showing up on PC after working on a MAC

You need to make sure the drive is formatted for the PC. The Mac will read and write to a FAT32 partition, but the PC cannot see a Mac formatted drive as you have seen.

The only problem is that there is a 32Gb limit per partition for FAT32 drives.

It's not ideal but it's the best you can do easily.

Jan 13, 2008 | LaCie 500GB d2 Quadra 500 GB USB 2.0 Hard...

Not finding what you are looking for?
LaCie d2 Extreme (300793U) 500 GB Hard Drive Logo

654 people viewed this question

Ask a Question

Usually answered in minutes!

Top LaCie Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Raj Patel

Level 3 Expert

917 Answers


Level 3 Expert

2600 Answers

Are you a LaCie Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides