Question about LaCie d2 Extreme (300793U) 500 GB Hard Drive

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Does not mount, Fan not spinning. 500gb D2 quadra

When i go to try and use my Lacie d2 500gb quadra the blue light comes on and it makes the start up noise, i can hear the harddrive disk start to spin but it does not make the usual clicking sound that it makes when it properly boots and mounts to the desktop, also the fan does not start to spin at all, is my harddrive FUBAR meaning all my ****ing data, including loads of final cut files is gone bye bye or is it just that the fan is broken and therefore the harddrive wont turn on so that it doesnt over heat? any idea and any ways to fix it? im guessin lacie may need to be called in altho im not sure if its still in warranty etc.

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  • 2 more comments 
  • quiky87 Dec 13, 2008

    I have the same problem. Any help would be greatly appreciated, running through a firewire cable and the lacie update driver does not recognize that it is plugged in.

  • estiger58 Jan 08, 2009

    i have the same problem, system does not regconize drive, LaCie does not click and load.

  • altona986 Jan 18, 2009

    I had a similar issue w/lacie ethernet bigdisk 1TB. Couldn't access drive, found that it was making the clackety clack drive death sound. Powered down and tried to restart but no blue light, apparently dead. Noticed that the box was hot to the touch, I think it always ran hot. Pulled drives and connected directly to computer w/sata connector, drives tested good. Put all back together but still didn't work. Put in freezer overnight, pulled out and hooked up - was able to get blue light to come on but nothing else, no ethernet lights. Strange, the blue light would come on when I plugged the unit in, I didn't have to press the button, nothing wrong inside of case, but unit not really functioning. FIX: As a last resort, I pulled the circuit board, baked it in the oven at 360 degrees F for 15 minutes, immediately took the board from the oven to the freezer for 15 minutes. Put back together and the dang thing works perfectly now. I soldered the fan to the internal 12v line so it runs continuously and now it runs very cool. My guess is that the controller had a cold solder joint somewhere.

  • msachs Apr 13, 2009

    Similar problem. Drive sounds like it is trying to start up but then nothing. Is this problem solvable or repairable?

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  • 60 Answers

Take the drive out and put it in a external case and see if that helps. if not the drive is dead.

Posted on Dec 25, 2009

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1 Answer

I am trying to set up the LaCie d2 quadra. I follow the steps in the manual but nothing is loading to My Computer.


Hello,
you will need to go in Disk Management and format the drive first then it will be available in My Computer.
Regards,

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This way it should work...
Connect your drive to the computer...
Go to: Start > Control Panel > Administrative Tools > Computer management.
A new window will appear...
Select Storage > Disk management on the left of the window.
Now you will see the different drives that are connected or part of your system.
One of the drives listed there is your LaCie, i think you'll recognize it by name...
Right-click on it, and select 'format'
In the new window, select the new volume label (as you like it), the file system (use NTFS), and set allocation unit size to default.
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Then click OK. Your drive will be formatted now... Don't interrupt the process

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The only problem is that there is a 32Gb limit per partition for FAT32 drives.

It's not ideal but it's the best you can do easily.

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