Question about Creative Labs Zen Touch MP3 Player

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Problems Okay I just got my new zen v mp3 player. I set everything up on my computer but when I pull up the page to start downloading it says that my player is not connected. I've reinstalled everything to see if that was the problem but still nothing. Also everything is connected double checked that. please help

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Re: problems

You may have to charge the battery for a few hours, possibly overnight. If using a laptop use an usb on the back not side... this worked for me after some frustration !

Posted on Mar 11, 2007

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My creative zen v plus has a problem with its firmware and i don't know what to do

All support for Zen V Plus on this site:

Before reinstalling firmware, first backup your data from the player.
All data will be erased when the device gets new software on it.

Download the firmware from the support page.
Click "Show details" next to the firmware download for an overview of the requirements and instructions.
Connect your player with the computer and install the firmware:
do not disconnect until the installation has completed.

After this the player should have all its maps for the media.

Sep 19, 2009 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Hey i lost my 2gb creative zen v plus cd? will u help me to download the software from your system

Hey Niraj!
Follow this link -
It's the Product Support page of your 2GB Creative Zen V Plus! So it has everything that was there on the CD and much more. It will totally update your player when you connect it. Make sure you spend some time on the page Niraj, you are sure to be a happier Creative listener when you are done!
Hope it works well for you, please rate me if you are satisfied with my help! Cheers!!!

Aug 13, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My zen V plus has stopped working after some computer problems

go to Creative webiste and download the software for the Zen, then restore your zen with new software.
Here is a link to the Creative website:

Jun 17, 2009 | Creative Labs ZEN V Plus MP3 Player

2 Answers

My zen mozaic lx is not reading to my computer

okay, it is not reading because you need the cd it came with and download it onto your cpu.(it has to be the kind of disk port that comes out. if you have the disk port that you just put in, it wont work.) if you have a little computer, and no disk drive, then you have to buy a one that goes into usb.

Mar 24, 2009 | Creative Labs Zen V MP3 Player

3 Answers

Creative Zen is not recognized by my computer.

creative labs Nomad Jukebox zen mp3
cannotused anymore cause have a firmware problem everytime reboot the unit

Aug 31, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Zen touch stuck in recovery mode and with no firmware the firmware update states that the player is not connecte

Step 1:
The Zen V Plus is an MP3 player that can play music and videos; you can also view pictures and listen to FM radio. Often, MP3 devices require upgrades. Firmware upgrades to the Zen V Plus fix bugs and sometimes upgrade the user interface, which can enhance your user experience and correct problems. You can upgrade your Creative Zen V Plus to version 1.32.01 through the Creative website.

Open your web browser and navigate the Zen V Plus support page (See Below). Click here > h Click "Download" under "Firmware" and choose to "Save" it to your computer. Connect your Zen to the computer using the Zen USB cable. Double-click the file that was downloaded to your computer to start the installation process. Agree to the terms and wait for the files to be transferred and installed onto your Zen. - type_4

Jul 21, 2008 | MP3 & Digital Media Players

2 Answers


mine too it wont reconize it because it frezzes I need help so it dosent freeze

Jul 11, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen stone....helP pls.....

you need to goto creative and ask for a disk or you can try downloading everything from creatives website

Feb 05, 2008 | Creative Labs Zen Stone Plus MP3 Player

2 Answers

Firmware error on creative zen

Check your LAN settings by going to Internet Options, select "connections" then LAN settings, then check the box that says "automatically detect settings". Click okay, and that should fix your problem. You have that have those options enabled to let some common programs detect your internet connectivity.

waseem E-mail-

Dec 31, 2007 | Creative Labs Zen Touch MP3 Player

10 Answers

Recovery Mode

The same problem happened to my sister when she reformatted. All you have to do is go on the internet fine the latest firwire software and download it on to your Zen V Plus.

Sep 05, 2007 | Creative Labs ZEN V Plus MP3 Player

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