Question about Dell 922 All-In-One InkJet Printer

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Printer prints only in magenta after installing remanufactured color cartridge

I installed a remanufactured color cartridge and now my prints are all in magenta. The realignment page is not black and blue, but magenta and black and misses most of its print. Never had a problem with cartridges ordered directly from DELL, tried to save money and pay "only" $26.00 instead of over $30.00 plus shipping, now I'm at the end of my ropes.... I have removed the sticker and tape, took both, black and color cartridges out and back in, restarted computer, wasted tons of ink and paper in cleaning and realigning, still only printing in pretty pink... that's it! Anybody know what to do??? Please help, before I throw that printer out the window!!!! Eva :O

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Re: Printer prints only in magenta after installing...

Fill coffee mug ¼ full of water. Heat in microwave for 1 min 30 seconds. Remove coffee mug from microwave. Put tip (head) of cartridge in coffee mug for 15 minutes. Take cartridge out of coffee mug and hold tip (head) under hottest faucet water for a few minutes. Dab (do not WIPE) on a paper towel to see if all 3 colors are present. If they are - allow cartridge to dry for 30 minutes then put back in printer. If all 3 colors are not present - repeat process. Good Luck! It works GREAT for my DeskJet 840c - EVERYTIME!

Posted on Jan 16, 2008

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Re: Printer prints only in magenta after installing...

I refill ink cartridges on site at my retail store. Sounds like the cartridges you bought got dried out (on the yellow and cyan outlets). Try taking a damp paper towel (not dripping wet) then take your cartridge and with the damp paper towel over your fingers--run the end of the ink cartridge over the paper towel. (where the ink comes out). This will 1. moisten the printhead, and 2. clean off any dried ink on the print head. One other thing you can do if this does not work...take the damp paper towel and set on something you do not mind getting ink on (cardboard box) then place the ink cartridge where the print head (where ink comes out) directly touches the paper towel. Check it in about 5 minutes--you should see a rainbow of the 3 primary colors--if not, it is clogged or dried out more then just at the print head. If this does not work...the ink cartridge needs additional cleaning. I use a sonic cleaner which works great. A sonic cleaner is similar to a jewelry cleaner--it vibrates the print head of the ink cartridge in a water just enough to cover the print head. This breaks loose any old or dried ink inside the print head. Either way-remanufactured work best when you can actually take them to a retail store that cleans and refills your original cartridges on-site. That is what I do at my store and have about a 95% success rate. Do not loose faith in remanufactured or refilling stores that sell these. Recycling can save you a lot and helps the environment. The success rate is still good (95%+) on remanufactured products. You just got one of those 5%. If you were my customer--I would clean it free and guarantee it to perform. Doug Sleeth INKSHOPPE Warner Robins, GA

Posted on Mar 23, 2007

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Re: Printer prints only in magenta after installing...

I have a HP940, brilliant machine. new hp 78 colour cartridge prints magenta. trying all your solutions.

Posted on May 14, 2012

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Re: Printer prints only in magenta after installing...

I have a DCP brothers 110 my magenta nwill leave a few red dots but when prings something red it is green, tried several clean cycle still not woking any suggestions thanks.


Posted on Feb 19, 2010

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Re: Printer prints only in magenta after installing...

Hi.....I did what Inkshoppe requested, I also had the same problem with only Magenta coming through...didn't work for me..I rang my lovely office supply guy and he told me to deep clean printer...following steps for a PC click on Computer Panel, Printers and Faxes, right click under Canon Pixma, scroll down to under Maintenance Tab, then click under Deep printer works fabulously now..Maybe this will work for you.. Evelyn Wentworth Falls, NSW Australia

Posted on May 11, 2007

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Re: Printer prints only in magenta after installing...

Technically speaking your printhead might already damage or severely clogged, have you tried to conduct nozzle check, and how many times have you tried to execute cleaning, if you have tried it for four-up times there's notheing you can do but to call replace the printhead together with the pump cap assembly, yeah right pump cap assembly must be check if it still suck ink thoroughly during cleaning process.

Posted on Sep 20, 2007

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SOURCE: Black stopped printing out. Dell 922 all-in-one ink jet.

HI thanks for that and i will try it.

Posted on Jan 15, 2008

  • 12 Answers

SOURCE: A10A940 Dell Printer

Our black ink quit printing, cleaning did not help. I finally got it to print by selecting:


Good luck!

Posted on Jan 31, 2008

  • 20 Answers

SOURCE: New cartridge installed printer gives message that

Check both cartridges, one might still have plastic film that needs removal.

Posted on Dec 17, 2009

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No magenta printing

Dirty mirrors will gives you dull color images..It seems color combination faulty..
chk original cartridges installed? or refilled cartridges?
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chk colors..If color is dull(light) clean laser scanner assembly mirrors.
Do the color calibration..
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1 Answer

Photosmart C5280. Instructions on photo cartridge 348 say remove both black and colour cartridges, then install photo cartridge in right hand cartridge holder. Printer screen then tells me to install...

Your printer uses the following cartridges:

HP 74 - Black ink
HP 75 - Cyan, Magenta, and Yellow ink
HP 99 - Photo Black, Light Cyan, and Light Magenta

You need Photo Black, Cyan, Magenta, Yellow, Light Cyan, and Light Magenta to print photos. To accomplish this you install the HP 99 photo cartridge where your HP 74 black cartridge usually goes and you keep the HP 75 color cartridge where it's at. I don't know why your printer told you to remove both cartridges, then reinstall the HP 75 color cartridge.

Oct 10, 2009 | HP Photosmart C5280 InkJet Printer

1 Answer

Remanufactured color cartridges only print in pink/magenta

try using wd40 to help clean your nozzles that might have clogged it.
spray it using the adapter then let it dry for about 3 hrs. then try to print

Oct 05, 2009 | Dell 922 All-In-One InkJet Printer

1 Answer

Hp 2605dn Black cartridge is printing 1/8" LEFT of other colors.

That problem is frequently on HP 2600 series.
You must try to change all remanufactured toner cartridges with HP OEM with no exception, the best alignment it is when you change the black cartridge and the printer make a cleaning page process. Cartridge HP OEM should be almoust empty. It Is not necesarry to be a new one. After the alignment process, you can put the remanufacturated cartridges back on.
This was work for me. 100%

Sep 27, 2009 | HP Color LaserJet 2600n Printer

1 Answer

The lt magenta and magenta just quit printing between pages

1. Check if the cartriges are correctly installed:
Installing the Ink Cartridges

2. Print a diagnostic page and clean print heads, using the printer cleaning utility:
Color Mix or Missing Colors on the Diagnostic Page
Repeat if needed.

3. If this still doesn´t solve you problem, try resetting the printer and manually cleaning the cartrigdes as advised in this FAQ:
Ink Cartridge is Missing, Incorrectly Installed, or Not Intended for Your Device' Error Message is Displayed on the Printer

Sep 06, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Replacing Cartridges on the HP Color Laserjet CM1312nfi

Yes, you will replace the whole cartridge. Open the front door and pull out the cartridge drawer. Grab the handle for the magenta and pull it straight up. There should be directions in the box.

Jan 20, 2009 | HP (Q6473A) Print Cartridge for Color...

1 Answer

I haven't the manual for this printer color laserJet 2600n series,

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HP Color LaserJet 2600n Printer - Installing Print Cartridges When a print cartridge approaches the end of useful life, the control panel displays a message recommending that to order a replacement. The printer can continue to print using the current print cartridge until the control panel displays a message instructing to replace the cartridge. The printer uses four colors and has a different print cartridge for each color: black (K), cyan (C), magenta (M), and yellow (Y). Replace a print cartridge when the printer control panel displays one of the following messages: Replace yellow cartridge, Replace magenta cartridge, Replace cyan cartridge, Replace black cartridge. The control panel display also indicates the color that should be replaced (unless a genuine HP cartridge is not currently installed). Change the print cartridge
  1. Turn off the printer.
  2. Open the front door. c00315320.gif CAUTION: Do not place anything on the transfer belt (ETB), which is located on the inside of the front door.
  3. Remove the used print cartridge from the printer. c00315321.gif
  4. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling. c00315322.gif
  5. Grasp both sides of the print cartridge by the blue handles and distribute the toner by gently rocking the print cartridge from front to back. CAUTION: Do not touch the shutter or the surface of the roller. c00315323.gif
  6. Remove the orange shipping locks and the orange shipping tape from the new print cartridge. Discard the shipping tape and shipping locks according to local regulations. c00315324.gif
  7. Align the print cartridge with the tracks inside the printer, and using the handles, insert the print cartridge until it is firmly seated. c00315325.gif
  8. Firmly close the front door. c00315326.gif
  9. Turn on the printer. After a short time, the control panel should display Ready.
    NOTE: If a cartridge is in the wrong slot or is the wrong type for the printer, the control panel will display one of the following messages: Incorrect yellow, Incorrect magenta, Incorrect cyan, Incorrect black.
  10. Installation is complete. Place the used print cartridge in the box in which the new cartridge arrived. See the enclosed recycling guide for recycling instructions.
  11. If a non-HP print cartridge is in the printer, check the printer control panel for further instructions.
    NOTE: When replacing or changing a black print cartridge, a cleaning page will automatically print. This helps prevent speckles on the front or back of printed documents. A cleaning page can also be generated using the control panel or the HP Toolbox.

Nov 03, 2008 | HP Color LaserJet 2600n Printer

1 Answer

Color problem

Chances are your othe cartridges were low...

When you install a new cartridge your printer does a head cleaning, and it uses alot of ink...

If the others were low, your printouts will show magenta as its the only color left...

Feb 10, 2008 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

MFC-240C colr problem

No. Just buy original carts and install them. Run the manual cleaning procedure twice. Wait overnight and repeat the manual cleaning again. Should work. (..and give the compatible ones a dump)

Jan 16, 2008 | Brother Multi-Function Center MFC-240C...

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