Question about HP Officejet 4355 All-In-One InkJet Printer

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Hp Officejet all in one is not faxing and receving

Greetings to you

I have a Hp officejet in my office it stoped receiving and faxing since from last week all along it was doing fine. I wonder what might be the problem. It can only show that its ready to receive fax then it will only print the failer report.outgoing faxes it says no answer and resently it says no dailing tone.
plz help
regards
Brain

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I want to download this printer software 4355

Posted on Dec 19, 2008

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2 Answers

What printer can I purchase that is compatible with magic jack, so i can receive fax


HP Officejet 5610.

However, you need to turn off the ECM and set the speed to the lowest. That should work.

However, I would still suggest to contact HP to verify this. Because, HP Officejet 5610 will only work (to send or receive fax) if you're using the older version of the Magic Jack. DO NOT use the software version that was release last Jan 2010.

Thank you and good luck!

May 21, 2010 | Office Equipment & Supplies

1 Answer

I HAVE A HP OFFICE JET 5610XI ALL IN ONE PRINTER IT WORKED FINE. I ATTEMPTED TO FAX AND IT ACTED NORMAL BUT THE FAX WAS NOT RECEIVED I TRIED AGAIN NO LUCK RAN A TEST IT PASS YET IT STILL WON'TFAX THANK YOU


Hi

I appreciate you work to resolve the issue on your own. I am providing you a weblink to resolve the faxing issue. This web page will help you in graphical way to resolve the issue else you could chat with HP online technician free of cost.

http://h10061.www1.hp.com/ccsearch/search?pname=HP+Officejet+5610xi+All-in-One+Printer&opname=HP+Officejet+5610xi+All-in-One+Printer&qry=send+and+receive+fax&method=prodFinder&enc=UTF-8&ctry=us&lang=en&dlc=en&sni=441127&search=0&submit.x=0&submit.y=0

Here is the website which has all the documents about resolving fax issues.

This should resolve the issue

Jan 21, 2010 | HP Officejet 5610 All-In-One InkJet...

1 Answer

HP6110 All in one


When the HP Office jet series all-in-one front panel screen displays Memory Full, the HP Office jet all-in-one is not able to send, receive or forward faxes. Copying will also not work. WORKAROUND: Though the memory buffer should clear itself automatically after proceeding with the next task, like receiving a fax or starting a copy job, these suggestions below may help you clearing the memory buffer by:
  • Add paper to the HP Officejet series paper tray
  • Clear a possible print jam and proceed printing the fax.
  • Reduce the copying or faxing resolution via the front panel's menu.
  • Use the HP Manager to send a (group) fax or making a copy. More memory is available this way, as the HP Manager utilizes the PC memory. When sending a group fax, the HP Officejet all-in-one's memory is filled to capacity. To copy in color is only possible from the HP Officejet Manager.
  • Press START to clear the message. If this message persists, unplug the power cord, and after at least 15 seconds plug the power cord in.
CAUSE: The HP Officejet series memory may be full due to: Copying on Photo quality or sending a group dial, which will use an extensive part of the internal memory's capacity. No paper in the paper supply tray, while receiving a fax. This may result that the data remains in the buffer. Print jam while receiving a fax or copying. The data is still stored in the buffer. System error displayed on the HP Officejet display window. SUMMARY: The HP Officejet series will not fax or copy without sufficient memory to store the data of the page in the buffer before printing the receiving fax or the copy.

May 22, 2009 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

Cannot receive faxes


1-are you sure it is in the correct jack? there are two in the back of the printer
2-when you did the install it should have done a fax line check

Sep 20, 2008 | HP Officejet 6310 All-In-One InkJet...

2 Answers

HP Officejet v40 - Not Faxing or Receiving


I have checked all my connections and my hp office jet v40 is giving the message off the hook though the phone it is connected to is not off the hook.

Aug 14, 2008 | HP OfficeJet V40 All-In-One InkJet Printer

2 Answers

Have to be near fax machine to recieve fax


The Rings to Answer feature might not be set to answer after the
appropriate number of rings for your office setup.
If you have a voice mail service at the same phone number you use
for fax calls, you must receive faxes manually, not automatically. For
information on how to receive faxes manually, see receive a fax
manually from a phone
on page 48.
If you have a PC modem on the same phone line with your
HP Officejet, check to make sure that the modem’s software is not
set to receive faxes automatically. Modems with this auto fax
receive feature turned on will take over the phone line to receive all
incoming faxes, which will prevent the HP Officejet from receiving
fax calls.
If you have an answering machine on the same phone line with
your HP Officejet, you might have one of the following problems:
Your outgoing message might be too long or too loud to allow
the HP Officejet to detect fax tones, and the calling fax machine
might disconnect.
Your answering machine might not have enough quiet time after
your outgoing message to allow the HP Officejet to detect fax
tones. This problem is more common with digital answering
machines.
The following actions might help solve these problems:
a. Disconnect the answering machine and then try receiving a fax.
If faxing is successful without it, the answering machine might
be causing the problem.
b. Reconnect the answering machine and re-record your outgoing
message. Make sure the message is as short as possible (no
more than 10 seconds long), and that you speak softly and
slowly when recording it. Try again to receive a fax.
If you have a special ring pattern for your fax phone number (using
a distinctive ring service through your telephone company), make
sure that the Answer Ring Pattern feature on your HP Officejet is set
to match. For example, if the phone company has assigned your
fax number a double ring pattern, make sure Double Rings is
selected as the Answer Ring Pattern setting. For information on
changing this setting, see change the answer ring pattern
(distinctive ringing)
on page 63.
Note that some ring patterns cannot be recognized by the
HP Officejet, such as those with alternating short and long ringing
patterns. If you are having problems with a ring pattern of this type,
ask your phone company to assign a non-alternating ring pattern.

http://h10032.www1.hp.com/ctg/Manual/c00095626.pdf

May 20, 2008 | HP Officejet 4215v All-in-One Printer

1 Answer

My fax sound but dont received any fax


hi,

check whether the auto answer is turned on...

either u have the button on the front panel of the printer itself "auto answer" or u will have it in the fax menu...

press the menu button and scroll down to fax setup or advanced fax setup, make sure the auto answer option is turned on....

thanks and regards
agnel

Mar 19, 2008 | HP OfficeJet 7310 All-In-One InkJet...

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