Hp director icon dose not operate by clicking it on desktop
As i mentioned on top, whenever i want to open the hp director icon on the desktop, it is not openning, and when i try again i find a message says the application requested a runtime error?? I dont know what that mean? any way now i want to get into the printer itself for example to check the ink level so how can i ? Thank you very much
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1 Go to hp.com
2 Click on Support and Drivers
3 Enter your product name or number
4 Hit go
5 Choose your operating system
6 Hit Next
7 Click on the link that says Driver - Product Installation Software
8 Save it to your desktop
9 Double Click the icon on your desktop
10 CLick Extract
it should then run through it's installation process.
If you have just deleted the icon from desktop and not uninstalled then we can put a shortcut back on desktop
Click on START button click on MY Computer OR Open MY Computer icon from Desktop
Open Local Disk C:\ Open Program Files Open HP Folder Open Bin Folder You will find a file by name HPDIREC Right click on the file name and Click create shortcut on desktop ( this icon will not look exactly like the HP Director icon you deleted )
Close the window and you will find the HP Direct icon on desktop
If not, you can uninstall the software from Add/remove programs under control panel and install the latest software for your printer. Click on the download button below to open HP website to download the software by selecting your operating system Download
*Note : HP Director is not longer designed by HP. IT is replaced with a new Software called HP Solution Center
Please confirm the version of Internet Explorer you are using If it is 8.0 or 7.0 then I would suggest you to please degrade the Internet Explorer version to 6.0 because HP Director is not compatible with IE 7.0 or 8.0. You can alos check for the scanning file and you can find it at
please click on Start button -> My Computer -> C: Drive -> Program files -> HP -> Digital Imaging -> Bin -> hpqscnvw.exe whe you will double click on this file, it will give you an interface to scan.
you can also click Start button -> all Programs -> HP -> HP Director (if it is there)
then right click on the HP Director and click Send to -> Desktop, it will create a shortcut on the desktop.
If the patch or the updates did not work on the link I sent you try this Workaround: Open HP Director each time you use it
If the update to HP Director is not
available, or if you have installed the update and the HP Director
window still fails to open, try this workaround.
From desktop, double-click the HP Director
icon to load the program into the memory. HP Director will not open at
this step. Do not click anything else on the screen until Step 2 is
Press the Alt
key and the Space bar
together, and then select Minimize
from the menu that appears at the upper left corner of the window. If necessary, click it again until HP Director minimizes.
HP Director software displays as an item
on the task bar (the row of open software programs that appears at the
bottom of the desktop screen).
Click HP Director
on the task bar. The software opens and displays normally.
Repeat Steps 1 through 3 every time you use HP Director.
The HP Director
window might appear larger than normal, but the software is functional.
In October 2006, Microsoft released
Internet Explorer 7. The HP Director software that shipped with some HP
products introduced between 2002 and 2004 may not be compatible with
Internet Explorer 7.
The HP Solution Center software, which
replaced HP Director software on products introduced after 2004, is
compatible with Internet Explorer 7 and does not exhibit this issue.