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Hi Don't really like the rinse cycle because it waste water. If you want to rinse the brew unit just push the "scoop button" and not put any coffee in, then push the large coffee. Does the same thing but doesn't use as much water. Dry grounds is one of my tips. http://www.fixya.com/support/r4084157-dumping_dry_grounds_not_making_coffee
If you haven't cleaned the brew group, or decalcified the unit I would start there. This is something I do every 4 to 6 months (or anytime I notice the flow of coffee to start to slow down). This normally restores the flow to the original flow level. If you have already done these things you may want to give Saeco support a call and see what they suggest. They are extremely helpful, although very difficult to get on the phone as the phone system they use is horrible and hangs up after you hold more than a certain amount of time.
HI When a machine grinds but doesn't make any coffee there are a couple of things. If the grounds are wet in the dredge drawer, then you have a plugged brew head and need to clean it. If the grounds are dumped dry into the dredge drawer, then you have an overcharge and need to adjust the dosing lever back from the full charge. On your machine it is inside the door at the top center. Pull the lever back towards the front 1 click. Then try again.
Puddle under the machine means the boiler has broken. Whatever you do do not use the machine any more as the boiler could spray the pc board. If that happens your s.o.l. as saeco does not carry the board any longer.
You can send it to a service center and have the boiler replaced. Lowest charge i've seen is $180.00 usd plus shipping and service charge.
The boiler always breaks due to hard water and calcium buildup threw the machine and not descaling it. Also happens when machine is left on 24/7.
If you have the boiler replaced, use only bottle water and turn off the machine when not in use. Also the machine MUST be descaled bi monthly.
oily coffee residue on the grinder prevent the bean from going down be carefull push coffee down in the grinder with anything except our finger by forcing coffee down will making expresso it should grind if it does remove the coffee cointainer little star screw driver after removing the container inside the grinder where the coffee go down you gonna see a steel piece the coffee goes down the slot remove the old coffee residue on that part clean it good with a tooth brusch or somrthing like that put back without old coffee stuck on the grinder you gonna see the coffee gonna go down in the feeder cheers and if it help you dont forget to rate this cheers
I believe the model you have has no user-selectable temperature settings. The manual for the Magic line suggests preheating the cups as the fix. You can use the electronic cup warner OR run your tap/faucet water as hot as possible, fill the cup you're going to be dispensing espresso into with hot water while your Saeco warms up...right before you hit the button to dispense espresso, empty the hot water, dry the preheated cup and you're set! It only takes a few seconds. This way, you waste none of your coffee's thermal emergy on cup heating and your coffee will stay hot longer. Hope this helps!