Question about Epson Stylus Multifunction Inkjet Printer/ Copier/ Scanner
I have an epsom dx3800 all in one printer
the problem is when i used a compatable red cartridge it will noy work
ive used different brands of cartridge and it still does the same, all the other colours work fine
please help me im pulling my hair out and ive not got much left
The reality is that yours is an all too common story, the problem is with the type of ink. Your printhead in your printer is a very sensitive little peice of electronics and they tend to react badly to the wrong type of ink. I know that the fool who sold you the ink assured you that it will work as well as the genuine article, (I have heard all this before on many many occasions), but the fact is that the ink inside the genuine epson cartridge is covered by an international patent and cannot be used by anyone other than epson.
To cut a long story short, the non genuine inks are diluted in order to pass through the print head. As a result they tend to also dry very quickly and tend to destroy the head. The best solution I can offer you is to go out and buy a genuine cartridge and hope that it fixes the print head. You will have to install it and try to clean the head.
There are some methods you can use to try to speed up the process, but get your replacement cartridge first and try to do a head clean first. This will hopefully fix your problem.
Posted on Dec 13, 2008
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Sep 04, 2012 | Epson PictureMate Printers & Copiers
In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken . Sometimes it is possible that the head is not reacting to the need of the PC command or can be an issue with ink drying or poor ink cartridge contacts.
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