How in the heck does the bottom come off so you can get to the belt? I only see two screws and I unscrewed them and it still isn't coming off. I've looked in the manual and it doesn't even say that it has a belt, but it has to be the problem because I have tried everything else.
There is no belt. if your brushes don't spin it may be your turbine gear assembly. my suggestion (if you only see 2 screws) you better take it to a service center. there are 7 screws holding the hood on.
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The belt that turns the rotating brush is loose. Make sure it is on correctly or replace with a (new) tighter belt. This will require you to unscrew a few screws on the bottom & remove the cover. Then remove the roller.
Turn it upside down.On the bottom where the brush is are 4 screws.Unscrew those 4 screws.Remove the plate.Now you can see the belt.There may be a second plate covering part of the belt,if so remove it too.The belt fits around the brush in a groove the same width as the belt.The other end of the belt fits on a small wheel about half way back from the brush.Put the plate back on and you are done.
1. Get a long screw driver (probably phillips head) a strip of tape. 2. Look around underneath your vac for screws... look carefully because sometimes they are sneaky and hidden in weird areas like under the wheels, etc. 3. Take screws out stick them in order on tape turned upwards. (remember how you took them out.) 4. Gently remove the bottom cover. 5. Clean and remove debris, hair, dust bunnies, rocks... whatever. 6. Determine where the belt goes, disengage the beater bar on that side (may need to unscrew something) Belt on beater bar gears. Other end of belt on motor end... then stretch belt with beater bar until it fits back in it's place and replace any screws, etc. 7. Make sure the belt is seated properly. 8. replace cover, screws... test.**
** sometimes belts require that you put a twist in them so it can transition from the motor's direction to the beater bar's direction... if you twist the wrong way... the beater bar will spit dirt out the front of the vac.. (it's bulldozing it) In that case remove cover and twist the belt the other way.
Is it a cross head screw? Try a small flat head screwdriver across part of the cross - see if you can very slightly tighten it!! Sounds daft but it often helps release the screw so that you can unscrew it.
You can get a wide variety of little screwdriver heads - get a little set of them - find the best bit - tighten ever so slightly and then try to unscrew.
If you have a car garage (service station) nearby, you could try popping over and pleading for a tiny bit of help - garage guys never like to be beaten by one little screw - they'll get it out. A little tip for their trouble is always appreciated.
If all else fails - put the other screws back in and take it to be serviced - better that a dea cleaner.
this is how you do it Lower handle and place vacuum on floor so you can see bottom of power head. Examine the power head to remember what it should look like when finished. Unscrew the four screws (Phillips screwdriver). Lift off cover. Lift out brush. Remove belt from brush and motor shaft. Place new belt around motor shaft, then around brush just prior to reinserting brush. Make sure the belt is placed correctly. Reinsert brush in slots. Rotate manually toward motor a few time to center the belt. Replace cover and screws. Tighten securely. Check cover to make sure it's properly secured.
Make sure vacuum is unplugged.
Lower handle and place vacuum on floor so you can see bottom of power head.
Examine the power head to remember what it should look like when finished.
Unscrew the four screws (Phillips screwdriver).
Lift off cover.
Lift out brush.
Remove belt from brush and motor shaft.
Place new belt around motor shaft, then around brush just prior to reinserting brush. Make sure the belt is placed correctly.
Reinsert brush in slots. Rotate manually toward motor a few time to center the belt.
Replace cover and screws. Tighten securely.
Check cover to make sure it's properly secured.
turn the vaccum upside down and unscrew the screws in the bottom, pop that cover off and you should be able to remove the wheel assymblie. take the old belt out,slide knew one over the shaft and replace the cover and screws
Just discovered this same problem and the belt was a mess when we pulled it out. Now have to try to find a replacement and see if we can get it back on. To find it though just remove the 4 screws that hold the red cover on 2 on the bottom and then two on the top. You will then see two screws near the front holding the black casing for the roller. Just unscrew those and the belt will be hiding under there. Good luck.