Question about HP TouchSmart IQ770 PC Desktop

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My screen does not respond on my Hp touchsmart pc IQ 506

I purchased a lightly used iq506 on ebay after I unpacked it I set it up and I found the mouse and the touch screen do not work . I tried calibrating the screen, and changing the batteries in the mouse and "resyncing" the mouse but had no luck. the keyboard works fine. Needless to say I dont have any warranty. Have you heard of this problem?

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  • elisabeth gomez Dec 22, 2008

    So it is much more then just the mouse, it is the touch screen as well. I have the mouse working now, but the touch screen is still not working

  • weslar83 Jan 22, 2009

    MY MOUSE GOES DIRECTLY TO THE BOTTOM OF THE PAGE AS SOON AS I TRY TO MOVE IT

  • Veronica Avila
    Veronica Avila Apr 16, 2012

    i have the same problem

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  • 111 Answers

Yes, common problem, the mouse is probaly bad

Posted on Dec 21, 2008

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The Touch Screen to my HP IQ 770 is not working.

Posted on Mar 04, 2009

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My screen does not respond on my Hp touchsmart pc IQ 506


Is it still under warranty? It should be. If not then HP will help either way. This is a new development for HP to start with. Go to HP/support.com there are questions there to match up with the problem you are having if not then you can send them you actual problem you are having. They will most likely either pick up your PC at no cost or do a remote access to resolve your issue. Have any problem in doing this let me know and I will help you.
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