Question about Canon PowerShot A710 IS Digital Camera

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Lens error. restart the camera

Canon camera A710

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  • jasperjunk Apr 26, 2009

    Canon A710-IS - I've had it for under two years, getting the "Lens error - restart" message. I have not found a solution.

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Did you drop your camera? the lens mechanism might be jammed,Did you brought it from the beach? It might have some dust or sand particles inside the lens. Have You changed the batteries? It can also be caused by poor battery.Please recharge battery or change new alkaline batteries. this website might also help you.

Posted on Dec 13, 2008

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SOURCE: Canon PowerShot SD630 LENS WONT CLOSE,LENS ERROR RESTART CAMERA

I have the same problem. How do you restart the camera. I have pulled the battery and SD card, but can't get to a menu screen to restart to camera.

Posted on Apr 22, 2008

t00nz
  • 4738 Answers

SOURCE: Lens error, restart camera

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on Jun 28, 2009

  • 11967 Answers

SOURCE: My Canon A590 is saying lens error restart camera.

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Nov 29, 2009

CanonAssist
  • 5 Answers

SOURCE: lens error, restart camera canon powershot

The best thing to do is to first try restarting the camera. Do not push or pull on the lens as this will often cause other issues. Do not blow air in the lens as this generally moves any dirt or dust to the back and it sits on your imaging sensor, you'll end up with poor photos after that. The best thing to do is to have it serviced so it is fixed correctly and working the way it should be. The site that is great for the Powershot Models is: www.CamerasAndParts.com They only specialize in these Powershots and they have your exact lens error problem right on the site. Try them for help. They tend to be the best deal plus they're service is wonderful. You'll pay $89 for the repair, all of the service for that model and the return shipping back to you included with them. They'd be the place for help with this one, best of luck.

Posted on Jun 27, 2010

  • 1 Answer

SOURCE: Lens error restart camera

same thing just happened to me today. the little girl that I babysit dropped it about 1 foot to the rug on the ground, not a hard drop at all. so i tried taking out the batteries and hit it on the table (read on other sites) then i gently turned the end of the lens (my lens was stuck out) counter clock wise and it clicked and then worked.

Posted on Sep 01, 2010

ilovethem711
  • 5 Answers

SOURCE: lens error, restart camera for canon power shot SX120 IS

It's usually best to just have it properly serviced. If you need help with it, go to this site: www.CamerasAndParts.com All they work with are the Canon Powershot problems exclusively, they're the place for help with these. Your exact problem / model is right there on their site under their service packages. Good luck with the problem on the camera.

Posted on Dec 18, 2011

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1 MSG WHEN POWER IS TURNED ON 2 LENS ERROR -


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

Jan 09, 2011 | Canon PowerShot A710 IS Digital Camera

1 Answer

Hi,Have got got a canon(powershot a710 is) whenever i turn on the camera i get a few beep noises and the screen remain black with the message'lens error,restart the camera'....and it then turns off.....I...


The lens is jammed. Usually dust or grit gets in the mechanism and causes it to stick. Could try blowing down the side of the lens but it will probably need taking apart and cleaning. It is not an easy job to do but it might be worth trying as it would probably cost too much taking to a repair shop.

Jan 02, 2011 | Canon PowerShot A710 IS Digital Camera

1 Answer

About 2-3 months ago my camera suddenly said lens


If it says lens error all you have to do is try pushing the lens back in. If that doesnt work, sorry! lol =(

Oct 10, 2009 | Canon PowerShot A710 IS Digital Camera

1 Answer

Lens error, restart camera.


I had the same problem with my powershot and with the batteries going bad super fast. The way to fix it is to empty your memory card of all pictures then put it back in the camera blank. That should take care of the problem and should pro;long your battery life as well.

Aug 25, 2009 | Canon PowerShot A710 IS Digital Camera

1 Answer

Canon a710 IS -- can't reinstall lens cover ''flippers''


Sophisticated digital cameras are not consumer repairable. Good luck.

Aug 22, 2009 | Digital Cameras

1 Answer

Canon A710 IS Automatic Lens Cover Assembly


I would not try to fix that lens cover issue. I would call Canon and send in for service or upgrade to another camera through their Canon Loyalty program.
Deep discounts!

You should be able to set the resolution by hitting function set, going to the bottom left corner and choosing another resolution. I'm not sure if this helps, but it is true that if you set resolution lower, you will not get the quality if trying to make large print.

Dec 13, 2007 | Canon PowerShot A710 IS Digital Camera

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