Question about HP TouchSmart IQ770 PC Desktop

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My HP touchsmart desktop  powers on but the touch screen does not work, nor does the mouse. what should I do?

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  • Anonymous Feb 17, 2009

    when i go to touchsmart I get a message of my not having support from microsoft aeor

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My wireless mouse is frosen and i've tried new batterys and connected it to pc 10 tiimes and it still will not work

Posted on Feb 09, 2009

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First of all try shutting down the computer completely, and unplugging it from the wall for about 5 minutes. Sometimes this is enough to reset the internal usb devices. This computer gets very hot, and can drop devices when overheating. If that doesn't work then try plugging in a wired usb mouse, then do a rollback using system restore to the last known working state. Also think about any recently installed programs and how they may have affected your computers sanity. Does the touchscreen still make sound when pressed? The nextwindow touchscreen should always work, even if not properly calibrated it should always be on, because its controllers are hardware, unlike other touchscreens that use software to calibrate. Check the device manager to see if any HID compliant mouse devices are listed at all. There should be at least two, one for the screen and one for the mouse.

Posted on Feb 10, 2009

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1 Answer

The screen touch does not work


try this if no go please post back thanks.http://h30434.www3.hp.com/t5/TouchSmart-PC/TouchScreen-not-working-in-TouchSmart/m-p/1850987#M16027

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My IQ506 cannot get out of the SLEEP MODE! I've pressed the SLEEP key and now I cannot get it out. Fan spins, touch screen works but I have just AMBER POWER BUTTON and black screen. What should I do?


If it does not come out of sleep mode after pressing a few keboard keys or moving the mouse then the only other option is to switch the power off at the wall socket, then switch it back on. You may lose any unsaved work.

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HP TouchSmart IQ770 PC Desktop replace screen


Hi ,

I have pasted the url so kindly copy paste it in the address bar and you will find the moving pictures .All u need to do is just roll the mouse over the picture and u will find something interesting ....It gives u the steps to replace the screen...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01060928&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=3351220

hope this will help u .....all the best...

Mar 17, 2010 | HP TouchSmart IQ770 PC Desktop

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Hi HP touch smart mouse double click won't open the linkes, I have to press right then open link etc one


Check the mouse settings in control panel. This also has a small mouse test area for tesing dbl click speed and mouse tracking speed. Make sure that the left mouse / right mouse button assignment is correct.
Hope this helps
Mark

Aug 21, 2009 | HP Touchsmart IQ524 PC Desktop

1 Answer

My screen does not respond on my Hp touchsmart pc IQ 506


Is it still under warranty? It should be. If not then HP will help either way. This is a new development for HP to start with. Go to HP/support.com there are questions there to match up with the problem you are having if not then you can send them you actual problem you are having. They will most likely either pick up your PC at no cost or do a remote access to resolve your issue. Have any problem in doing this let me know and I will help you.
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Jan 08, 2009 | HP TouchSmart IQ770 PC Desktop

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