Question about Symantec Norton AntiVirus 2008: Windows

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Update problem with symantec antivirus

When i installed symantec antivirus it's will be show me this error.
(IDS program updates has 1 aborted update ....Reason: LU1848: this product was not update due to a processin error:)
and 1 message also appear to my window..(file system auto protect is malfunctioning) how i solve this issue......plz somebudy help me...

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  • Wayne Mineard
    Wayne Mineard May 11, 2010

    Did you have previous Norton version installled or do you have other antivirus programs running when you tried to install?

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Close the antivirus program and reopen it. When it isclosed, the icon yellow for norton will not appear on bottom right hand side along with volume icon etc. You may also restart the computer to see id that helps. Right click the Norton icon and see id it says ENABLE AUTOPROTECT or DISABLE AUTOPROTECT. Try enabling.Try the same update after a while. If that does not work, try reinstalling Norton. I get 100s of viruses from 100s of friends and all sorts of things happen to me anti virus etc
but I am told that pretty normal

Posted on Dec 13, 2008

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Install directly on your computer the symantec and there is update icon for these virus software. update every month

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Jan 07, 2009 | Symantec Norton AntiVirus 2008: Windows

2 Answers

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Jan 06, 2009 | Symantec Norton AntiVirus 2008: Windows

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1) Close all Norton applications.

2) Moved file [ccWebWnd.dll]
from [C:\Program Files\Common Files\Symantec Shared\]
to [C:\_My Files\_TEMP]

3) Run LiveUpdate
Type [C:\Program Files\Symantec\LiveUpdate\LUAll.exe]
into Windows Explorer Address bar and hit [Enter]

4) Restart your computer.

5) Moved file [ccWebWnd.dll]
from [C:\_My Files\_TEMP]
to [C:\Program Files\Common Files\Symantec Shared\]

6) Run Norton SystemWorks LiveUpdate from your Windows Start Menu.

7) Restart your computer.

Dec 16, 2008 | Symantec Norton AntiVirus 2008: Windows

3 Answers

Abt updation


Hi! You can update MANUALLY (i.e., download into a removable media and then load into your target computer) your Norton Anti-Virus Definitions and Programs from the following sites:

If you are using a Apple Macintosh you can use
http://service1.symantec.com/SUPPORT/num.nsf/docid/19986514459?OpenDocument&seg=hm&lg=en&ct=us

If you are using a PC with MS Windows, you can use ("Download and run Intelligent Updater")
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2002021908382713?OpenDocument&src=sec_web_nam

Good Luck! Hope this solves the problem.

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just restart the system and then try downloading the updates again, although sometimes the Symantec server can be overloaded and unable to allow the updates.

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Norton antivirus liveupdate


http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039 remove Norton using this tool. Then re-install Norton. Or even better find one that works. Avast is very good and free to the non-commercial user. Hope that helps Tim

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