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Dell XPS 730 - Brand New - No display - Fan Loud

I have a Dell XPS 730, has not worked at all since I got it (took it out of the nice big box it came in - hooked it up to my monitor, attached peripherals, powered up and it sounded like it was about to take off; nothing displayed on the monitor though and the keyboard/mouse did not even light up) - all LED's on the mobo are on (including CPU hot LED) plus the LED Code FF was displayed. Removed RAM then powered up - no POST beeps. Removed Hard Drive Cable no beeps. Removed graphics card - no beeps. Tried CMOS reset no luck - checked all connections all was good and properly seated. CPU Fan is extremely noisy - I think I got a bum machine here and it has to go back... Guess I should have just build my own PC instead of ordering through Dell... such high hopes of it working out of the box...

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  • Wildwayne Dec 13, 2008

    Wayneard - thanks for the comment. I did call them right away and they gave me a 1-800 number to call customer service (which was not in service... or not available in Canada) I got another number off the Dell website which I called but it was outside regular business hours. I sent a message through the "missing or damaged" part of the Dell website 2 days ago, left all my contact information and nobody has acknowledged the request. I guess I will have to wait until Monday to get a credit authorization number - and if I read the website right I am responsible for paying the shipping to send the computer back to them... Hopefully I do not have to pay a restocking fee for something that did not work. I will give Dell the benefit of the doubt for the time being; hopefully they can help me out.

  • Wildwayne Dec 23, 2008

    DrWarpo: Even the BIOS was inaccessible as the display adapter was not
    functioning (along with the rest of the computer - the whole thing was
    a noisy brick). I suspect the problem was with the CPU; the system has
    been sent back to Dell (shipping pre-paid by Dell) and I am waiting to
    see what they have to say about it - I will update this post if and
    when they get back to me. Thanks for your input.



  • angelastar Apr 26, 2009

    my dell xps730 has had the same FF code on the motherboard its worked fine except for the occasional blue screening which happens at least 3 or more times a month. It does run very hot according to my Nvidia program on the desktop. I wish they would include what the codes mean and how to resolve them. They always assume we dont have the the intelligence to fix things ourselves.

  • Leslie May 11, 2010

    sounds like a power supply or cpu fan issue possible cpu did you monitor it in the bios

  • Wayne Mineard
    Wayne Mineard May 11, 2010

    I would have called them and had them replace it right now. That's what warranties are for. Hopefully you did not break any seals and they will still do right by you and give you a new system.

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  • 46 Answers

Check if u r able to open the optical drive if its opening then power supply is gone bad or else get mobo an power supply replace

Posted on Nov 02, 2009

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2 Answers

Dell XPS 730 no display yellow light


One bad or faulty lead connection can cause a computer to continue restarting on a cycle or to shutdown or fail to detect your hard drive.


WARNING: Before you start troubleshooting remember that you are dealing with electricity that can KILL.

http://www.kitchentablecomputers.com/static.php - rules


Test all power and data leads that attach to your hard drive IDE,SATA

the leads from your (motherboard to your hard drive) make sure they have secure dust free connections and are not faulty


if its a 40 pin flat ribbon type it will be the first to fail


make sure all leads that are attached to your drives dvd\cd 3 1/2 inch floppy have secure connections and are not faulty


even something as small as a faulty electrical fan and its lead can cause you problems

computers need all power and data to continue through every working device and to have an end so any faulty leads will end up with a computer error


make sure your graphics card is securely seated with no dust built up or in the socket

if you remove your graphics check the socket to make sure its dust free


restart your computer then reinstall it this should activate found new hardware wizard


Hope this helps.

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My Dell XPS 730 needed a new CMOS battery I changed this but now it wont post get no beep errors and it doesn't get to the DELL screen. There is power everything lights up and fans start going but no...


I believe you have used the wrong type of CMOS battery. Try putting the old one back in and see if it will boot. If not the CMOS NAND chip may be broken. If this is the case contact Dell and order a new one.

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Hi,

This issue happens when your computer is using or requiring a large amount of power source or the power supply is simply dying out already. You may want to update the BIOS. If the problem perists, replace power supply.

I hope this works for you. Good Luck!

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I have Dell destop model XPS-420 my computer is not getting on NO FAN and no noise please advise me what should I have to do


hi

are you saying the fan is not working ? if that's the case, you need to replace the fan.
get the service tag # located on back of your desktop PC, go to this link below, place service tag in appropriate box . it will give you part numbers for the peripherals of this computer. locate the fan and purchase replacement.this is all you have to do. DO NOT TURN ON THE COMPUTER UNTIL THIS FAN IS REPLACED, or you will damage the mainboard and/or CPU.

http://search.dell.com/results.aspx?smh=sup&c=us&l=en&s=dfh&k=XPS-420%20&cat=sup

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1 Answer

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Fist touching anything on the motherboard without a anti-static strap can kill the motherboard.

The fan running at full speed is no big deal. If you took out the video card
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You need to plug the monitor you have into a working computer, this will rule out the monitor. If the monitor died, you did all this for nothing.

Now unless the motherboard has onboard video you have to put the card back in, if it does have onboard, even without the drivers installed you still see the post, because windows will let it run at post, and with the video card, it will still show post without drivers.

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I think it is a problem with your RAM memory. If you have 2 dims extract one and try to boot if not work extract the other one and try.

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Hi,
Kindly un-install both the drivers for blue-tooth and wireless card from your computer. Just right click on each driver in the device manager select remove or un-install. Restart your computer and re-download the drivers from the dell support site.


www.support.dell.com

Note: dell support site would only contain drivers , for your xps system h/w that came from dell. if you have attached the wireless and blue-tooth later , you might need to download them from manufacturer website

Thanks
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welcome to fixya

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remove the cover of your destop (Make sure unplged )

on the top of the fan should be 4 screws unscrew them and remove plug there you go then go buy an ew one and replace

HOW EVER i would just go buy some compressed air and try to blow the fan out first and clean it up so no dust or anything is in it then while your in there blow some of the air into the power supply to get the dust and stuff out of there

And blow ot the entire computer while your there this should all be done atleast 1time a month .......

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sounds to me like the fan is on the way out ,and if the cpu gets too hot the pc will shut down.
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also listen to the power supply fan, is it working ok,this could cause the same type of problem but for different reasons.

good luck
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