Question about Water Heaters
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you have a Rheem Criterion ii Gas Furnace thats not ignighting if you have a digital thermostate make sure batteries are ok. Im now assuming you have the heater door on when your trying to start the furnace ,because there are safety door switches.. if you have the door on .It sounds like the thermostat is bad ,it will start then run for 30 secs and go off...you retry exact same results..goes on for 30 secs goes off...I would say thermostat If it is digital remove it and try to resnap it in 1st. Please Remember to leave me some Positive feedback! Thankyou...
Posted on Dec 17, 2008
If I lose power in the middle of a burn it will do as described.
Powering down the furnace and powering it back up fixes it.
Seems like a software issue.
Rheem is hard to deal with.
Posted on Oct 20, 2009
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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PROBLEM #1 - HOT SURFACE IGNITOR DOES NOT GLOW RED
(Remember to wait for purge time, 17/34 seconds, on models so equipped).
A. No main power
B. Faulty transformer
C. Faulty thermostat
D. Faulty limit switch
E. Faulty blower interlock switch
F. Faulty hot surface ignitor
G. Faulty ignition control
Perform normal system checks of main power, transformer, thermostat, limit
switch, blower interlock switch, and replace faulty component.
With power on and thermostat set at its highest position, check voltage
between "TH" and "TR" on HS780 ignition control. If 24 volts is not present
check output at transformer. If no, replace transformer. If transformer
checks out OK look at other controls in the 24 volt circuit I.E.: thermostat,
limit switch, blower interlock switch. Check for 120 volts between "neut"
(L2) and "120" (L1). Check for 120 volts at the ignitor across "IGN" and
"IGN" terminals on the HS780 ignition module. If 120 volts is present,
replace ignitor. If no, replace the 780 series module
PROBLEM #2 - IGNITOR GLOWS RED BUT MAIN BURNER
A. Improper ignitor alignment
B. Faulty ignition control
C. Faulty gas valve
D. High inlet gas pressure
E. Polarity reversed
F. No earth ground
Check for availability of gas at gas valve. Make sure the manual valve
upstream of the gas valve and the gas valve are in the full on position. Also
make sure gas is being supplied to the system at the proper pressure, too
high will lock-up the valve.
Check proper polarity of "NEUT" and "120" on the ignition control by reversing
the wires, if reversed gas valve will not open. If this does not solve the
problem, replace wires as they were.
Check for proper ignitor position.
Check for a good earth ground by using a meter connected between L1
and furnace chassis. Should read 120 volts, if no, check and/or repair ignition
ground wire or ignition control mounting screws.
CAUTION POLARITY MUST BE OBSERVED
Check for 24 volts at the gas valve terminals; "1" and "2" on a 7200 series,
"M" and "C" on a 7100 series, "TH" and "TR" on a 7000 series. If yes,
check wire integrity or change the gas valve. If no, change the 780 series
That is pretty much all of the troubleshooting required.
Thanks for choosing FixYa,
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