Question about Bose Lifestyle 18 System

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Unsupported Format error message

I am getting an unsupported format error message when I try to watch a rented, bought or burned movie.

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  • lowboy22 Jan 05, 2009

    My bose will play cd's, but not the dvd's, it says it is unsupported

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  • 111 Answers

FIRST OF ALL TRY TO PLAY ORIGINAL DVD AND COMEBACK.

Posted on Jan 09, 2009

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Unsupported format


I have the same problem. When I put in a dvd it tries to read it and then comes back unupported format. What does this mean and why won't it read the dvd?

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Unsupported format message for normal CDs


Have you tried completely powering down the system, removing the power cord from the wall socket? If not, please try that. Wait two minutes. Then plug it in and power up the system. If this does not clear the problem, contact Bose, to get the latest firmware disk. The firmware disk will reprogram your Lifestyle sound system. Then, everything should work properly.

Jan 17, 2010 | Bose Lifestyle 48 System

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Bose lifestyle 48 says format unsupported for audio cds


Hi Johnxxlt,
According to Bose, the message that you have is due to dust in the system ....
They have offered 3 ways :-
Try cleaning the CD or DVD, as follows: 

  • Use a soft, dry, lint-free cloth to remove stains or fingerprints from the disc surface 

  • Wipe in straight movements from the center of the disc to the outside

  • Do not use any chemical cleaning products. They can damage the disc.
If the above will not fix the problem, you need to call them to repair the system.
I know its frustrating, However, we cannot play more with Bose as it might void the warranty if any.
Thanks for using Fixya.
Do rate the solution as "Fixya" if 100% satisfied.

Apr 17, 2009 | Bose Lifestyle 48 System

2 Answers

Bose lifestyle 48 says format unsupported for audio cds


Everytime I want to play an audio cd, it says format unsupported. This is happening very often. And I have also cleaned the cds,but still there is no difference. What is the solution?

Apr 08, 2009 | Bose Lifestyle 48 System

1 Answer

Dvd keeps saying "format upsupported" for all movies


Get the free upgrade CD from BOSE and it will solve most of the problems when the program is loaded.

Jan 26, 2009 | Bose 3 2 1 GSX System

1 Answer

Format unsupported


Format unsupported simply means the unit can not read the disc. The problem is either the disc or the player.

Contact Bose technical support if you are sure the discs are good. 800-367-4008

Jul 31, 2008 | Bose 3 2 1 GSX System

1 Answer

Format unsupported


So funny mine just started doing the same exact thing. I put a DVD in and it says format unsupported. Then I turn it off take the disc out and try it again. Seems to always work the second time around

Feb 09, 2008 | Bose 321GS Series II System

1 Answer

DVDs with pictures refuse to play. Get 'format unsupported'


the 321 does not support data cds or dvds read the manual. standard DVD or VCD format only.

Nov 23, 2007 | Bose 3 2 1 GSX System

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