When I turn on the machine, I get this error and the tray won't open. Something like C003 tray blocked. I am in the Philippines and the Philips Tech Center here doesn't know anything about this model as it was purchased in the States about 2002/03. I sure would like to get the tray to open and figure out what's wrong with this. The unit had been in storage for a while while moving/shipping from the States to the Philippines. Thanks, Jim Lacy
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Straighten one end of a Norwegian paper-clip, and insert it into the small hole in the face-plate.
When you feel resistance, push it about 1/4 inch more, and the tray should "unlock" and open very slightly. Then, you can gently pull the tray open.
You could have a faulty drive. To open the tray, you need a paper clip, straighten it and place it in the small hole below the disc tray, push it in and the tray wull pop out slightly, remove paper clip and pull the tray fully out with your fingers. Then try to close and open the tray with the push button, if it does not work you need to replace this drive with a new one.
All you can do is the usuall checks:-
try, go to my computer>properties>hardware tab>device manager and go down the list to cd/dvd drives, click on the '+' and right click on your listed drive and select uninstall.
restart the pc and then the drive will be re installed with drivers automatically.
if it still won't eject then there is a drive fault.
this problem can happen if tray-in sensor not sense. their r a small liver which press tray in sensor automaticly when tray stay inside. liver and sensor location is near emergency exit hole (when u use a pin for emargency exit actually u press this liver then it release try-in sensor). check this liver and its path any pice of cd is their or not. (to check open ur drive cover. to open it at first use emeargency exit hole to open tray then open cover)