Question about Philips DVDR755/17 Burner
When I turn on the machine, I get this error and the tray won't open. Something like C003 tray blocked. I am in the Philippines and the Philips Tech Center here doesn't know anything about this model as it was purchased in the
States about 2002/03. I sure would like to get the tray to open and figure out what's wrong with this. The unit had been in storage for a while while moving/shipping from the States to the Philippines.
Jim, try to open the tray manually open the cover rotate the motor or the belt manually.
Posted on Dec 13, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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I had the same "Blocked" problem and solved it - by using a rubber band! Unplug the machine and take off the outer cover. Remove the DVD reader and take off the cover to the reader - you can now easily recover the DVD that was stuck in the machine. Now slide out the actual DVD tray, you will have to bend back a couple of restraining bars to get the tray out completely. You should now see a small white wheel which is actually the end of a concealed electric motor. There will also be a larger black pulley which controls the movement of the DVD tray. If there is no band connecting the pulley and the white wheel, that is your problem and I solved it with a small elastic band. Put everything back and turn on, wait for all the messages to clear and press the eject button - the tray opens simples. It has taught me never to force the tray in manually, but to always use the eject/open button.
Aug 22, 2009 | Philips Televison & Video
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