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Problems with my password and user name

I already logged in before,but now it's not allowing me to. It's saying that it doesn't recognize my user name,but it recognize my e-mail address. I recieved e-mails from other members though. My user name is smoothbrown534.

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  • cosmataz May 11, 2010

    What OS are you using? What Web browser? Sometimes you have to restart your computer for the user/password to take effect after you change it. If this doesn't work, go to "forgot password" and they will let you change it to somethig else. If all else fails, you may want to sign in as a new user, depending on which service you are trying to get into. Also, go to your emails, usually there is a conf. for your user/password there. I always save these now in a folder for reference.

  • Ben Wine May 11, 2010

    what site?

  • Mark Jones May 11, 2010

    Which website are you trying to log into?



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Perhaps it is case sensitive. Try typing your username using capital letters.

I hope this solution is helpful.

Posted on Feb 11, 2009


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