Question about Brother HL-5240 Laser Printer

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Toner light won't go away.

Describe your problemMy printer is showing the toner is out. I replaced the toner and held down the go button and its still showing the toner light on. I tried printing and it doesn't print. What can I do? The Toner light comes on and won't print.  I was raving about Brother laser printers, and this is what happens!?  Help, please.

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  • AliceNTorr Dec 13, 2008

    Thanks so much for responding.  Actually, the symptoms seem to be different as we speak.  The printer was purchased a few months ago from Stapes, but is evidentally refurbished (according to label on back) although appears brand spanking new to me.  The status light is green, but when I proceed to print, nothing happens.  I shut off the printer, then turn it back on, now the Status = Red, while Toner = yellow.  It starts to hum like it's about ready to print, but stops.   I really hope you can help since I have a lot of printing to do.  


  • gremlin11
    gremlin11 May 11, 2010

    It might not have been your toner that is out, rather your drum. How many toners have you replaced in the printer?



    Gremlin11

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  • 78 Answers

Ok, now I can help you.

You have a fatel error in your printer. This is unfortunate, but I call them as I see them. The fuser unit has failed and will require replacement. A simple enough task for a technician, but it might take you a little longer. If you hunt around on the internet you should be able to find a fuser unit from a local brother service agent, if they will sell it to you. Otherwise you might be able to look up brother spare parts and you should find something.

Please remember to rate my assistance.

Kindest regards

Gremlin11

Posted on Dec 13, 2008

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Have a good night ya all.

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With paper loaded, new toner in,

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