- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Simple problem that print head cleaning will typically not fix. The black ink is pigment based so it tends to form more stubborn clogs. Just remove the print head and if you have a steamer hit the black printhead nozzles with some pressured steam. If not available, soak the surface of the printhead in shallow hot water (try not to get the contact wet or be sure to dry them if you do). You can tell if the printhead nozzles are open by folding a section of wet paper towel like 5-10 layers and then soak it, press the printhead surface up and down lightly on the wet paper towel and if the nozzles are open you will see some ink pulse in the black port screen (the colors will also pulse from the pressure of the liquid under the printhead). It's easier than it sounds so give it a try. I've saved 100s of Canon printheads this way.
Note: if you have a really dried out head, you sometimes have to soak from the top inlet ports and the bottom nozzle surface to clear, but unlikely in you case since you had a black cartridge installed with ink in it (this keeps the top port from drying).
You can't reset the ink level on all Canon Pixma printers.You need to turn off the function on printer to show the ink level.On your printer this happen with push consistently buttons for black copy (for turn off level on black cartridge) and color copy (for turn off level in color cartridge). The printer shows empty cartridges but it will printing.
The user manual does not talk about specific error codes. From other forum I belong to, it looks like it may be a bad printhead. If that is it, Canon says to call support. I suspect the cost of a new printhead would be more than the printer is worth.
The problem is likely to come from your printer settings in your printer properties dialog box. Right-click the printer icon and select Properties. You will see within the dialog where to set the printer to print on black only and then appropriate. restart your pc and then try sending to printer again. Good luck