Question about Microsoft Office Professional 2007 Full Version for PC
Hello. You provided a solution for another person with similar issues to mine: can't highlight text in Word 2007 (among other issues); when I close Word I get a message that says Word has stopped working and is shutting down. I use Office 2007 Professional.
You suggested renaming the normal.dot file and rebooting. My file is called normal.dotm. Is that the file you mean? What should I rename it? Will Word be looking for a file with the original name? Should I try re-installing the whole Office suite?
I'm not sure who provided your original solution, but I do know that if Word doesn't find normal.dot upon starting, it will recreate it. A lot of weird problems in Word are due to a corrupt normal.dot file. (It's called normal.dotm in 2007.)
Here is a Microsoft KB article regarding the global template in Word, with some troubleshooting hints. Please let me know how it goes!
Posted on Dec 17, 2008
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Posted on Jan 02, 2017
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