Question about Canon i9900 InkJet Photo Printer

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Pixma i9900 orange light flashes 5 times

I followed the 2 solutions offered on the Canon site. When neither worked, I followed the "reset print head" directions I found on FixYourPrinter.com (also cited on this site as the only solution). That also did not work, albeit the directions were not for the i9900 specifically (& I could locate reset directions for my model). I also tried to find the i9900 repair manuaal online at 2manuals.com and another site but it was not available. Please, please help me. THANK YOU!

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Hi guys,
Flash in orange 5 times indicates that the printhead is faulty so that the printer cannot detect the printhead. Rarely, faulty logic board and carriage unit may cause the same problem.
Regards,

Source:
Canon Inkjet Forum

Posted on Dec 13, 2008

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CANNON Printers MP150/MP160 ERROR CODE


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1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
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4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in
orange and green, starting with orange.)
The number of the Reset
button pressing
LED Function Remarks

0 time Green Power off
1 time Orange Service pattern print
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3 times Orange EEPROM reset
4 times Green Waste ink counter reset See waste ink counter reset
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75aba9d.jpg3f22050.jpg

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Service mode operation procedures -

1) With the printer powered off but connected to a power source,
press the Power button while pressing and holding the Stop/ Reset button.

2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.

3) When releasing the Power button and the Stop / Reset button (regardless of order),
the printer will move into a service mode. (Waiting for menu selection)

4) When the LED lights in green, press the Stop/Reset button the specified number of time(s)
according to the function listed in the table below.

(Each time the Stop/Reset button is pressed,
the LED lights alternately in orange and green, starting with orange.)

The number of the Reset button pressing LED Function Remarks

0 time Green Power off
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1. Turn off the printer.
2. Whilst pressing Resume button also press on POWER.
3. Then Press RESUME button and release POWER.
4. Then Press RESUME button again .
5. Then release all buttons.
6. Led Indicator should be green and stay green.
7. Click RESUME button 4 times if you wish to try again.

Then See Table Below:

Orange - Service test print ONCE - Orange - Service test print.
Green - EEPROM information TWICE - Green - EEPROM information print.
Orange - EEPROM initialization 3 TIMES - Orange - EEPROM initialization.
Green - Waste ink counter resetting 4 TIMES - Green - Waste ink counter resetting
Orange - Destination setting (Press Power then Press Resume 3x) 5 times - Orange - Destination setting (Press Power Press Resume 3x)
Green - Print head deep cleaning 6 TIMES - Green - Print head deep cleaning.
Orange - Green, Orange - Return to menu selection 11-13 TIMES - Orange, Green, Orange - Return to menu selection.
Green - Left margin correction 14 TIMES - Green - Left margin correction.

8. Turn off printer.
9. Restart Printer.
Good Luck!

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