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Hp installs but computer wont recognize the printer

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Hi!

Welcome to Fixya,

I hope you elaborate more, what you did in installing the printer, so I can advice directly in your problem,

but any, I have some guidelines in troubleshooting a printer and hoping that this can help you in determining the problem.

  • if is connected to USB see if Operating System problem,
  1. if your using XP or Vista and your system cannot recognize it, then OS is not Updated or Modified, I encounter some of XP and Vista OS.
  2. what your going to do is activated your auto update, in the internet, so the Microsoft will automatic update your system. after a multiple updates, your system can now recognize any new drivers.in doing this: in your control panel, double click security center, ON the automatic updates or you can use the link below fo direct download:
http://www.microsoft.com/windows/downloads/default.aspx

and SP3 updates:

http://search.microsoft.com/results.aspx?mkt=en-US&setlang=en-US&q=sp3


If you need further assistance let me know. Please take a moment to accept and rate my solution accordingly.

Thanks,
aclamonte

Posted on Dec 13, 2008

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