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XPS no power problem

I read in a previous problem/solution about replacing the motherboard to fix no power (w/good ac and batt) on the dell xps. I have the same problem, on a first gen XPS. Now, is this THE only possible cause for this or are there other things that could be the root problem? Also, where would I get a new motherboard--through dell? I couldn't find it listed on their website. What's one of those going to cost, about? Is it something that I could replace easily by myself (I have a little experience switching out things, but never a laptop motherboard!)?
Thanks, Ryan

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Before you go out and replacing the actual motherboard, you can make sure of a few things... besides the motherboard costs around $500so make sure that is the actual problem.

I have sort of the same problem, but in my case the battery does not charge, so if your battery started to die and you have made sure the charger was good, then it could be that the DC jack board is cracked or just the weld came loose.

Try the Dell support page first for a step by step check if you like, once there look up the problem, it may ask for a tag number on the computer.

  • http://support.dell.com/support/index.aspx?c=us&l=en&s=gen&~ck=mn
Once there you can even find the manual for how to take apart the laptop...but it's kind of hard to find; maybe you can do an engine search and find it quicker.

If you want to check out the DC Jack boards, here are a couple of sites that may help you out on what you are looking for...just make sure of the model you have.
  • http://www.laptoprepairparts.com/partpicture_LRP.asp?ref=604&category=dcjack
  • http://www.laptoprepairco.com/partpicture_LRCO.asp?ref=881&category=dcjack
There are some computer places that can do this for you and depending if you live near one it can run from $89 to $150, at least that's what I found.

I still can use it directly from the charger, and I may open it up to see if it's the weld only. According to the pictures in the manual I downloaded, it's pretty straight forward.

Best of luck, and make sure it's the motherboard before you order it... $$$

Gabe

Posted on Dec 28, 2008

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