Question about Gateway GT5220 PC Desktop

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My Gateway 2000 will only sign on in safe mode

My computer was unplugged, unused for about a month and now when I try to sign on, it will only sign on in "safe mode". In this mode, I have limited use of my keyboard and cannot figure out how to return it to it's normal mode. I am not connected to the internet but previously was connected with dial-up only. It's an old computer that is not compatible to DSL but I have a specific program that I use on it that does not require internet access. Help!!!

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Hi check to see if you have anything connected to your pc apart from the ac mains plug and keyboard/ mouse and screen.Just have the basics attached to the pc,then switch it off then on again.You should then have a choice to start up in last known working mode ,click that and see what happens next.

Posted on Dec 20, 2008

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Posted on Jan 02, 2017

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Your first troubleshooting step should be this:

Switch ON the PC, boot the PC in 'Safe Mode' by continuously tapping F8 button after you switch On until you get the Safe Mode Option.

Let windows boot in Safe Mode and log in to windows.

Go to 'Start'--->Programs--->Accessories--->System Tools--->Click 'System Restore'


A 'System Restore' window will appear.

Here you will have to check "Restore computer to an earlier time' and click Next


Now you will find one Month Calendar window with Dates below, go to the previous month by clicking the '<' sign in the upper left hand corner of the Month Calendar and select any date that you see in Bold.


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The detail of that particular date should show "System Checkpoint" and time on the right hand side box. Select that date.


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If you feel that, my answers have helped you getting solution to your problems then please give a vote.

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Try booting in safe mode.

Restart your computer.

As the computer restarts, begin pressing the F8 key after the Gateway BIOS logo appears until the Windows Advanced Options Menu screen appears.

On the Windows Advanced Options Menu screen, use the arrow keys to select Safe Mode, and then press the ENTER key.

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Good luck, post back if this helps.

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Rate this solution. You can also find out about this at support.microsoft.com>help and support>type in Windows XP boot disk in the search engine.If those don't work let me know and we'll move on to phase II.

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Reboot and keep tapping on F8 to go to Safe Mode. Do not put the reinstallation disk yet. Once in Safe Mode select "last known good configuration".

You can also run "Chkdsk" from the C hard drive Properties if you get to Safe Mode. Double click "My Computer", right click on C drive, select Properties, select Tools tab, go to Error checking and click on "Check now" then check "automatically fix file system errors" and "scan for and attemp recovery for bad sectors" and click "start"

If that doesn't work proceed to do System Restore in Safe Mode or remove previous programs that may have caused your Windows to freeze. If you suspect virus, run your anti-virus in Safe Mode.

If none of the above works then try your XP CD (or reinstallation disk) and do a repair.

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I wonder if that is a computer virus.

Try putting the computer into safe mode by shutting the computer down, wait 30 seconds, turn if back on.

At the beginning of the boot press and hold down the f8 button. Use the up and down arrow keys to select safe mode and press enter.

After windows finishes starting up in safe mode, restart your computer the normal way.

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