Question about Samsung HP-R5072 50 in. Plasma HDTV

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Samsung 50" hdtv; picture going dark along a sharply demarcated band on screen

A dark area has appeared on the left edge of the screen about 3 weeks ago and is now slowly enlarging by moving toward the center of the screen. One can see the picture "behind" the darkend screen but just barely. Is this the normal life of the lamp (about 6-7 months)? Or is the problem something else? Thanks

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Re: samsung 50" hdtv; picture going dark along a sharply...

This really shouldn't be the normal life of the lamp inside your TV...plasmas are meant to last at least one full year, up to three depending on how many hours per day they are used (I'm sure you can figure out where on that scale your tv lies). It could be caused by magnetic field interference, most likely from a speaker sitting too close to the tv. The magnetic field that is produced by the speaker refocuses the color on the tv, causing dark spots; they can sometimes appear as red or purple tinted areas as well. Most of today's tv's (especially plasmas) and speakers are set up so as not to do this, however you can never really be positive that it will not happen. If you have speakers near your tv, move them at least a two feet away, but the farther the better. Unfortunately, there is no real fix for this problem unless you take the tv to a professional and see if they can de-magnetize that section of the tv. I hope this helps some...if you don't have speakers near your tv then I apologize for wasting your time! haha, at least you'll know for future reference though. Your best bet anyway is to return the tv back to where you bought it or call the manufacturer; if it's only 6-7 monthes old, it should still be under warranty. Good luck!!

Posted on Mar 18, 2007

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