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I have this problem after changing the ink cartridge, my printer reads that the black ink is low also the color ink says the cartridge is in incorrectly, what can I do to fix this problem? This is a Dell 922 All in one.I have this problem after changing the ink cartridge, my printer reads that the black ink is low also the color ink says the cartridge is in incorrectly, what can I do to fix this problem? This is a Dell 922 All in one.
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Perhaps the printer does not recognize that a mono/black cartridge is installed. Remove the mono cartridge and check to see that tape is removed then re-seat firmly. Unplug the printer from wall power to reset. Then try again.
It's possible that you may also need to replace the color ink cartridge. If this is not the case, then the message you're receiving could be due to any of a number of factors:
1) Make sure that you've removed the sticker and transparent tape from the new cartridge before installing it. 2) Make sure that the new cartridge is snapped in securely, and that the lid over it is snapped close. 3) Make sure that the black cartridge is on the left and the color one is on the right (silly as this may seem, it can actually cause problems). 4) If all of these are done and you still get the same message, you might try powering off and back on. 5) If it still doesn't recognize the ink, you might have a clogged print nozzle. To clean the print nozzles, click Start Menu > Programs > Dell Printers > Dell Photo AIO Printer 922 > Dell Printer Solution Center. On the "Maintenance" tab, click "Clean to fix horizontal streaks" - then click "Print."
I hope this helps you - please let me know if you still have problems, or if I can be of any other assistance.
You need to check if the color cartridge that you received is not dried up from the time you received it. You can try and perform a nozzle clean test from the Dell All In One Center (click on Maintenance and you have several tests to fix various issues regarding ink). If ink was bought from Dell contact them, as they sort out most of the issues.
I have this problem after changing the ink cartridge, my printer reads that the black ink is low also the color ink says the cartridge is in incorrectly, what can I do to fix this problem? This is a Dell 922 All in one.
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