Dell 922 All-In-One InkJet Printer Logo

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Posted on Dec 13, 2008
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Replaced ink cartridges in dell 922 all in one printer

I replaced the dell ink cartridges with new cartridges but when I try to print I receive an that the printer ink is low. Is thier a reset button?

thank you

  • sages73 Jan 04, 2009

    I have this problem after changing the ink cartridge, my printer reads that the black ink is low also the color ink says the cartridge is in incorrectly, what can I do to fix this problem? This is a Dell 922 All in one.

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1 Answer

Everett Lin

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  • Dell Master 990 Answers
  • Posted on Dec 13, 2008
Everett Lin
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Made sure you have removed the protection tape from new cartridge, next , did you clean out the contact brass with water

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Dell 922 won't print black ink... only uses color cartridge... I can't find selection to use black ink only. The checkbox for print black n white for color is grayed out... Cartridge levels show black ink...

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Hi, Even though I have replaced the black cartridge, I continue to get the message that the ink is empty. I would love some guidance!!!!

Hi snascent,

It's possible that you may also need to replace the color ink cartridge. If this is not the case, then the message you're receiving could be due to any of a number of factors:

1) Make sure that you've removed the sticker and transparent tape from the new cartridge before installing it.
2) Make sure that the new cartridge is snapped in securely, and that the lid over it is snapped close.
3) Make sure that the black cartridge is on the left and the color one is on the right (silly as this may seem, it can actually cause problems).
4) If all of these are done and you still get the same message, you might try powering off and back on.
5) If it still doesn't recognize the ink, you might have a clogged print nozzle. To clean the print nozzles, click Start Menu > Programs > Dell Printers > Dell Photo AIO Printer 922 > Dell Printer Solution Center. On the "Maintenance" tab, click "Clean to fix horizontal streaks" - then click "Print."

I hope this helps you - please let me know if you still have problems, or if I can be of any other assistance.

Kind regards,
H2H
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Replaced Color Cartridge, now printer will not print in color.

You need to check if the color cartridge that you received is not dried up from the time you received it. You can try and perform a nozzle clean test from the Dell All In One Center (click on Maintenance and you have several tests to fix various issues regarding ink).
If ink was bought from Dell contact them, as they sort out most of the issues.
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