Question about Kenmore 54701 Dehumidifier

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H20 POURS OUT OF THE UNIT BEFORE BUCKET IS FULL

WHILE RUNNING NORMALLY IN A 3 YEAR OLD MILDLY MOIST BASEMENT , THE UNIT WILL START LEAKING WATER FROM THE SIDE OF THE UNIT OPPOSITE OF WHERE THE ' L ' SHAPED CONTINUOUS GARDENHOSE CONNECTION IS . THE TOP OF THE UNIT FEELS VERY COLD [ ALMOST FROZEN? ] AND WARMER THAN USUAL ON THE SIDES. IF I TURN IT OFF FOR ABOUT 6 HOURS AND TURN IT ON AGAIN IT WORKS OK FOR ABOUT 5 DAYS AND DOES THE SAME THING AGAIN. I HAVE IT SET AT 55% CONTINUOUS. IT IS 6 MONTHS OLD . ANY SUGGESTIONS ARE APPRECIATED , THANKS ! JERRY

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It sounds like your unit is freezing up. Let it set for a day then set to run on the 3 hr cycle. Also rase the % of humidity to 60 or 65, and if it starts working lower the % setting in a few days by 5% increments until you get to the setting you want. Also read your owners manual troubleshooting section lots of good tips.

Jimh32851

Posted on May 09, 2008

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1 Answer

I purchased this dehumidifier three years ago. It has been working fine up until about two weeks ago. I have the humidity setting at 40%. It is located in my basement which is not very damp. It now runs...


Jeanne, unless your unit is what's called a "Low Temperature" unit (these are designed for basement application) , that may be the problem. In addition, the air intake filter may need to be removed & cleaned.

If yours is not a Low Temp model, raising it up of the floor onto a sturdy table or counter top that can handle the weight of the unit and a full bucket of water, may solve the problem. The reason for this is in a basement, the air temp at floor level is colder than at shoulder level. Non Low temp units struggle to operate at temperatures below 65 degrees. Raising the unit up off the floor onto a sturdy table or counter top, that is strong enough to handle the weight of the unit, plus a full bucket of water, will usually resolve the problem.

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There are many reasons why a dehumidifier willnot work or collect water.
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Remove the water collection bucket and look up inside the bucket holder cavity. You will see either a drain hole or small tubing that drains the water into the bucket. Using an appropriately sized, 18" long, plastic Zip Tie, carefully insert the tip of Zip Tie into the hole or tubing. Continue to push it in until you reach a bend in the tubing. You will need to gingerly work the Zip Tie past this bend, until it either bottoms out or you run out of usable Zip Tie. Then slowly pull the Zip Tie back out while rotating (twisting) it. This will breakup any clogs. As you reach the inserted end of the Zip Tie, be prepared, as some water may follow. Reinstall the bucket, plug the unit in and turn the Master ON/OFF Switch to ON. Set the humidity extraction level to 35% or Maximum if you have a manually controlled unit. Allow the unit to run, while you monitor it for any leakage.

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There are 5 basic, but solvable reasons for what you described. Please pay particular attention to numbers 1& 2.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%. If you have a mechanical unit,
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2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
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3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
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Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

';';
';
;'

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