Question about Amana PTH123B25AJ Heat Pump Air Conditioner

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Need parts for an Amana PTH123A25AA PTAC

Most especially the heating units.
If there is a parts manual that would be great too!

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  • cheks3 Apr 24, 2009

    ptac keeps tripping surge protector, wont reset

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The Amana parts line # is 1-800-227-2919, you can also obtain parts numbers and names from their website, www.amana-ptac.com.
Please rate this answer and let me know if this helps.

Posted on Feb 11, 2009

  • Tommy Walker Feb 11, 2009

    The Amana parts line # is 1-800-227-2919, you can also obtain parts numbers and names from their website, www.amana-ptac.com.

    Please rate this answer and let me know if this helps.

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Try this:
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I don't see this error code in the manual. I do see nP as an error code for Window Switch lockout. I just had this happen to me and they had me reset the control board.

Remove case, flick master switch to OFF for 10 seconds. Press Heat/Cool same time turn switch back on HOLD until off light comes on.

You should be fixed. Just had to do this for my unit. I was playing around with the settings and turned on the window switch option by accident.

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EBay often has the control boards for Amana heat pumps, and installing them is fairly straightforward, provided you have some experience with electronics, a soldering iron, etc. Amanapartsonline.com may also be able to sell you the part, which should run between $50 and $150.

Given, however, that the thermostat is also showing problems, as well as what parts are going for these days, I'd seriously consider upgrading to a new unit and selling the old one on Craigslist to offset the cost a bit. If you can find an HVAC technician, someone who's learning HVAC, someone who just wants it for a guestroom where it need not work perfectly or a landlord who can afford to have a secondhand unit fixed and put it in one of their properties for their tenants to buy your fixable old one for a few hundred dollars and a new one only runs about $700, your upgrade will cost less than having the 7-year-old unit repaired, plus you'll be recycling.

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I need a manual for a Amana PTAC model PTH123A35AC. I been looking for one & just can't find it. Please any suggestions, thanks.


Here's a good place to start: http://www.h-mac.com/brands/cooling-brands/amana.html

The Amana PTAC PTH123A35AC is obsolete and replaced by the Amana PTH123E35AXXX. The literature is similar. Search out your model # and than visit the "literature" tab to find everything's that available. Everything from service manuals to parts manuals. Good luck!

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House wont cool ..tried to reset breaker in fuse box and breaker outside...this unit is only just over a yr old . the fan thing outdoors is not kicking on..


Does this unit have 2 breakers to it? The model you put down is a PTAC and generally just plugs in to the wall so it would have only 1 breaker. If I recall correctly it's got a 5 year warranty on parts so it may be worth it to check with your local HVAC tech and have them do a diagnostic for you. A good place to start would be Amana who can tell you the authorized service company in your area. They'll get the part for free and should roll the diag fee into the repair cost so you'll only pay for labor (if it even needs a part). Their sales and service number is: 1-800-647-2982. Here's a link to your warranty info:
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The reset button is located behing a panel on the front of the unit that is labeled Heat Reset. If that label is gone then look around, it is a small hole, small enough for a paper clip to fit through.
That being said, I have 137 of these units in one of my hotels and have not had a single one needing to be reset. You probably are going to need a new control board kit. These can be purchased from Amana. They are $130. Make sure that you have pulled the heater coil out and inspected it first. Also, there was a recall years ago where Amana was supposed to contact and send out new voltage switches. These are the round black things that the Brown heater wires connect to on the upper and lower side of the heating coil. You should also try to replace those if you find the coil in good condition. I have had those resolve heating issues. Most of the heating issues were a result of a bad relay on the control board though.
Please remember to rate this fix.

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Sounds like if this is a heat pump, maybe it tripped out on high pressure. Maybe just unplugging the system may reset the control boards. This maybe due to a dirty filter or dirty evaporator coil.

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