Question about Dell Latitude D820 Notebook

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Internal wireless card has been disabled. How do you fix this?

I have a Dell Latitude D820 computer and just had to have the hard drive reformatted because of a virus. Now the internal wireless card seems to be missing or has been disabled. Does anyone know how to get it back?

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Hi car7924,

First, make sure that the wireless switch on the left side of the computer is turned on (this should make the WIFI light go on -- beneath the lower right corner of the screen). If it doesn't work, then try going to Start Menu > Control Panel > Network and Internet Connections > Network Connections.

You should see the Wireless Network Adapter in the window that comes up. If you don't, you need to download the driver for that adapter. The most common adapter in the D820 is the Dell 1390 WLAN MiniCard, and the driver for it can be downloaded at the following web address:

http://drivers.softpedia.com/get/Other-DRIVERS-TOOLS/Others/Dell-Latitude-D530-Wireless-1390-WLAN-MiniCard-Driver-A17.shtml

If, on the other hand, you do see the Wireless Network Adapter, but it says "Disabled" underneath the name, then right-click it and select "Enable." This should make it work.

I hope this helps - please let me know if I can be of any further assistance.

Kind regards,
H2H

Posted on Dec 13, 2008

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