Question about HP Photosmart 3210 Printer

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Carriage jam on HP Photosmart 3210 Printer

The error message says "Carriage jam. Open door, clear carriage jam and then press OK to continue"

Is 'the door' on the back of the printer? I've taken that off, and see nothing jammed in the printer.

This error ocurred a while after a piece of paper got jammed in the computer. However, I took that out, and have done some printing, prior to this error message.

I've lifted up the front of the printer and see no paper jam.

Thanks for any help that you can give.

Roberta

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Most likely the sensor on the paper path out of position, chech it out and put it back to where it have to be, good luck!

Posted on Dec 13, 2008

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>please inform me if this has resolved your issue.thanks
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00243856&cc=us&lc=en&dlc=en&product=421139

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