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Without any paper in the machine I would try powering off and powering on. Lifting the scanner lid will clear so the carrige goes back to the correct side of the printer. Even rebooting the printer and loading the software will sometimes cause the carriage to go back to where it was supposed to be.
You could try clearing the jam and then removing power from the printer altogether to re-initialize the printer. However, if that fails either the printer diagnostics chip has gone awry or you have a virus.
>follow the steps on this link to clear carriage jam on your printer >please inform me if this has resolved your issue.thanks http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00243856&cc=us&lc=en&dlc=en&product=421139
If you have verified that there is no obstruction, nothing preventing the carriage from moving, then most likely fault is dirt, ink smudge or bits of paper on the encoder strip. The encoder strip would be the narrow long plastic strip with barcode like markings. These has to be clear in between markings as they serve as guide for the carriage to tell the printer where the print head is. Cleaning could be done with a soft cotton cloth that leaves no lint.
The Jam error is most likely cause by one or more
of the sensor flags these are the plastic usually black things hanging
along the paper path. One of those are either stuck or broken. Check
the path and look for those items.
I had an old HP printer and it would say the door was open or the cartridge jam. It turned out the cartridge was too far to the end of its belt cycle. It is weird, but I put a finger space width between the cartridge and the wall of the printer and then it read it correctly. Go figure. It would get off cycle whenever I replaced the ink cartridge.
I was able to run run a piece of photo paper through a couple of times and printer now seems to be working again. The theory was that running a heavy piece of paper through might help clear little piece of paper that was not visible. The photo paper is less likely to tear if it gets jammed too.
Try resetting the printer (pressing the cancel button and connecting the power supply, check in the HP website if this is correct for your printer model) , after the reset the printer will clear any errors and will recalibrate the mechanism including the paper feed mechanism and the carriage. Also check if the carriage is moving freely by disconnecting the power and moving it by hand.