Question about Acer Aspire 6920 Notebook PC

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ACER Aspire 6920 Touch Media console is frozen !!

My laptop - Aspire 6920- is pretty new, and it's 1 month old.

The Touch media console for Arcade Deluxe is frozen... It lightens the mute and volumes(in full) at the same time and the others are all dark.


I pressed every single button but none of them worked..

I've looked for programs that solve this problem but i couldn't find one.
control panel doesn't even have a program for it ..:(

How can I get it fixed?? PLEASE HELP ME!!

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  • 6 more comments 
  • Anonymous Dec 17, 2008

    axactly the same problem here :(

  • gerryis Dec 25, 2008

    Same problem , Aspire 8930G, worked 1 week, purchased Dec 16

  • jleblanc17 Dec 26, 2008

    I have the SAME problem! Maybe their's a patch or something for it online?

  • lpetan Dec 29, 2008

    no way, same here! just one day when i turned it on it was exact same as yours

  • Anonymous Jan 07, 2009

    same as alex yoons

  • bearnc146 Feb 27, 2009

    the Media Console is frozen full volume and mute is lighted

  • Anonymous Mar 06, 2009

    My Acer Aspire 6920 Touch Media console is frozen, and I am looking for someone to help how to fix this problem, please I need your help.

  • Anonymous Mar 27, 2014

    ACER 9620G cine dash media console frozen on in high volume setting with mute button enabled

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6 Answers

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I found this solution on another support blog, its works....

i had the same problem but the answer is so freaking stupid. k tried installing all the software again and again but no cure. Then I read on a forum that i just needed to get the battery out for several second and it worked!!

Summary:


shut pc down,

remove battery (and if plugged in the power cord)

Replace battery, boot it up and all should be fine.

if i does not respond then open launch manager

Posted on Dec 25, 2008

  • dinos26 Jan 04, 2011

    I was trying for about 3 days to fix it through a program of Synaptics withough any change! You just saved my Acer Deluxe!! Thank you very much!!

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Hey, ive had the same problem and you will never guess how simple the sloution is, all you need to do is shutdown your computer, take out the battery for about ten seconds, replace it and turn on your computer, wait for it to boot and it should be working

Posted on Mar 04, 2009

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Thanks so much it fixed it. I have emailed Acer twice with no response. Next time I will buy something else

Posted on Feb 27, 2009

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Thank you all, saved my day (and my laptop, as it was going out the window from the 6'th floor - BAD FALL)

Posted on Apr 28, 2010

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OMG, so simple. Thanks heaps all, this worked successfully. I have been efn around with this for day to try and solve it!

Posted on Sep 11, 2009

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THANK YOU SO MUCH. Genius!

Posted on Dec 26, 2008

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Posted on Jan 02, 2017

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