Hi i have a hp vs 15 i moved it to another room and when i hooked it up the screen just switches fro wht 2 blue 2 red 2 green ect all collors like its not getting signle i tried the cord on my other comp and it is ok help
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I'd start with toggling on the on screen set-up display. if that comes up and is legible, then you know that the screen is working.
What is your video set up to push to the V50? If it's not a supported resolution, the display may respond this way. try downgrading it something like VGA (640x480) and see if that works. (The max resolution shown in the manual is 1024 x 768, so don't go higher than that. It's also 24 bit color (8 bits each for R,G,B, so don't try to push 32 bit color to it)>
Set the output to your primary monitor to 1024 x 768, thousands of colors. Make sure the monitor sees it OK. Now you know the first monitor and cable are OK. Now switch the cable to the V50 monitor. Do you get a signal now? Then the display works. Try putting your primary display on the second cable. Does it pick up anything now? No. Maybe a bad cable.
You can try swapping the cable going to the V50 to go from your primary monitor output port on the computer to your primary monitor. if the primary monitor works OK, then the cable is good.
Depending on the computer system you're on, make sure that you at least have a generic monitor driver installed for the V50 output. Ideally, get the driver for the monitor You can get the driver here (
It may sound strange but be absolutely sure the cable is plugged into the monitor. Adapter on the computer.
The serial adapter on the back looks just like video.
Video actually has a faintly noticeable monitor icon rigtht next to it.
Plugging into a serial can eventually blow out your monitor.
Also, a.badcable can do the same thing.
And if you have messed up the monitor's settings you will see the same
Pinout : Pin Name Direction Color Description 1 RED OUT Red Video (75 ohm, 0.7 V p-p) 2 GREEN OUT Green Video (75 ohm, 0.7 V p-p) 3 BLUE OUT Blue Video (75 ohm, 0.7 V p-p) 4 ID2 IN Monitor ID Bit 2 5 Gnd Ground 6 RGND Red Ground 7 GGND Green Ground 8 BGND Blue Ground 9 KEY Key (No pin) 10 SGND Sync Ground 11 ID0 IN Monitor ID Bit 0 GND=Color; NC=MonoMonitor ID Bit 0 12 ID1 or SDA IN Monitor ID Bit 1 NC=Color; GND=Mono Some systems only uses ID0 for monitor ID 13 HSYNC or CSYNC OUT Horizontal Sync (or Composite Sync) 14 VSYNC OUT Vertical Sync 15 ID3 or SCL IN Monitor ID Bit 3
there are very few troubleshooting you can do with the monitor
1.) Powerflee: unplug both the cables of the monitor from the computer and power socket. then press and hold the on button for 15 seconds this will release all the static current..
if this does not work then doa Monitor on self test.. just conect the power cable of the monitor and make sure the VGA (Blue plug) is Not pluged in with the computer. switch on the monitor and you will get a message either a question mak or No Vga cable see the color if itn ios not coming right then the monitor has gone bad