Question about Dimplex DS5603 Heater

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Remote control working with fireplace.

We have inherited a Dimplex Electric Fireplace with a remote control.
Fireplace works very well, lots of heat. However we cannot get the remote control to turn it on and off. We put a fresh battery in today - the led light on the remote comes on, as it did before we changed the battery,but no change to the 'fire'.
Where is the remote receptor button on the fireplace located? We have looked for it but cannot locate.
Also, is there a way to make the flames higher and brighter? How do we change bulbs? Can't figure out our access into the fireplace.
The previous owner is deceased, so we can't consult with HER!
The fireplace is a Dimplex 'Air Heater' 120VAC model # 6901860400.
There appears to be no such category in your list of products below.
Thank you so much.
Heather
Heather

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  • Anonymous Mar 24, 2014

    Lost the remote control for fireplace heater. Think model is 26MM9067-NC72

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  • Dimplex Master
  • 2,398 Answers

Try www.dimplex.com go to customer sevices they should be able put you on to a local dealer in your area

hope this is of some help

Posted on Dec 13, 2008

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