Question about Xerox Phaser 8500/DN Printer

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8550DP even after cleaning and replacing the waste tray, I get this error message: Waste tray missing Can I solicit help please

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  • vij073 Dec 13, 2008

    Thanks for the immediate response. I tried this; but could nit get this to work. Probably the sensor is bad and needs replacement.
    Is there a place where I can get instructions on how to open the printer and replace the sensor? If I take this to Xerox, they will rip me off (apart from shipping charges for this huge printer)!

    Thanks again.


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That usually is a sensor failing. You can try to locate it (in the area where the tray goes) and see if it is loose.


Good luck.

Posted on Dec 13, 2008

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If this solution works, please don't forget to rate it fixya

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Item, Inc5b43784.jpg

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