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My computer is saying that the usb cord is not working and I just bought one today and the printer is not printing

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  • sixburrows Dec 13, 2008

    ok thank you I have been through 5 different printers and they are all saying the same thing

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Try reinstalling the printer software without the usb cable plugged in.

Posted on Dec 13, 2008

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What steps should I take if my printer is not printing and it just keeps saying that I must scan the alignment page for best quality. I have already scanned the alignment page but nothing is working.


unplug the printer usb cord and the printers power cord from your computer reboot your system once you log on reconnect both usb and power cord that should reset your printer try printing something to see if that works. . . it should

Oct 26, 2014 | HP Q8401A Photosmart C4500 All-in-one...

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Printer says it is not connected


This printer has an USB2 connector and you need to connect it to the USB port on your computer. The USB connect on the printer is smaller that the USB port on your computer.
I sounds like you have connect the printer correctly because you have been printing.

You can download the Canon printer drivers from their support WEB site. Please click on this link and select your model printer to download : - http://www.usa.canon.com/consumer/controller?act=DownloadIndexAct

Mar 05, 2013 | Canon iP100 Portable Printer

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I try to print & my PC print que says "printing" but it also say the printer is offline. How do I get it back on line?


If you printer is USB you should shut down your computer. Next turn off your printer. Unplug the USB cord of the printer. Boot the computer. Turn on the printer power. Plug in the printer USB cord. The computer should find the printer and load the driver. Go to control panel and look for printers. Find your printer. Right click your mouse on your printer and set it as default printer. Now it should work when you try to print to it.

Mar 05, 2011 | Printers & Copiers

1 Answer

Problem with USB cord, but the usb cord fits in printer and laptop fine. Computer screen says Printer ready, but when I try to print a message says check USB cord. Don't understand


Try using another USB port if you have one. If the others are full, disconnect one of your devices from the USB port and try your printer there. For some reason, switching the USB port sometimes makes devices connect. Good luck!

Mar 13, 2010 | Lexmark X2600 InkJet Printer

2 Answers

Where does the printer hook up to the computer


You will need to purchase a printer USB cable for this printer. They are relatively inexpensive and can be found at any store with an electronics department. I feel your pain on this issue as I find it very annoying that these peices are extra.

The flat rectangular USB end plugs into an available USB slot on your computer while the more square end plugs into the back of the printer.

Click HERE for an example of what you need.

Hope this helps!

Mar 08, 2010 | HP Photosmart C8180 InkJet Printer

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Recent lightning strike in area, lost two tv's two dvd players, phone service, modem. power strip that computer and printer were using was affected. computer appears okay. printer not so good. HPPhotosmart...


Usually the instructions say to NOT have the USB cable plugged in BEFORE the software has been installed... Maybe you had it connected before??? If so, uninstall and unplug the USB cable and reinstall per directions.

Aug 09, 2009 | HP Printers & Copiers

1 Answer

Suddenly won't print


is it usb? if so unplug usb and plug back in. last resort uninstall and reinstall driver. make and model would be helpful.

Aug 04, 2009 | Printers & Copiers

1 Answer

Printer says that ink system failed.


Try this Step one: Remove the cartridges
  1. Make sure that the product is turned on and then disconnect the USB cable from the back of the product.
  2. Open the product cover and remove the cartridges.
  3. Close the cover and wait for a message to insert the cartridges to appear on the control panel display.
  4. Disconnect the power cord from the back of the product.
  5. Disconnect the power cord from the wall outlet and wait for one minute.
Step two: Reinstall the cartridges
  1. Reconnect the power cord to the wall, reconnect the other end of the power cord to the product, and then turn on the product if it is not already on.
  2. Open the product cover and reinstall the cartridges.
  3. Close the cover and print a calibration page, if prompted.
  4. Print a self test report to make sure that the product can print.
  5. Reconnect the USB cable between the product and the computer.
  6. Try to print a document from an application on the computer.

Apr 29, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Lexmark x5340 printer "can't communicate with computer." All hardware okay. Just bought new USB cord since printers don't come with them anymore. Have older computer 2001 Gateway, however was wondering if...


I had a brand new usb cord that didn't work but cost a lot of money. I went to wal-mart and bought a usb cord for like $6 that had a printer icon on the package and hooked that up and the message disappeared. I don't know if that helps but hope it does.

Mar 09, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

USB Won't Connect...


upon installing, the printer must be disconnected first.. then connect it only when a prompt appears that you should connect it to the computer to continue installation.

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