Question about Canon NP 6050 Copier

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NP6050 false paper jam at doc feeder

Our Canon NP6050 says to remove paper jam when trying to use the document feeder. There is no paper jam, and it makes copies fine from the glass. After trying a few times it says E401 and says to re-start the machine. Any Ideas?

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  • Anonymous Apr 09, 2009


  • ntfa Apr 16, 2009

    I have the same problem and doing what Cogz suggested didn't fix it

  • ntfa Apr 16, 2009

    Thought I would elaborate. I put a piece of paper in the top. Press start. Then the feeder arm arrow that is in green starts to blink with a LCD indicator that there is a Jam. No Jams anywhere. I've tried to clean the sensors but I am not sure where the Jam sensor is for this particular problem.

  • ntfa May 11, 2010

    I saw what you posted on the other complaint. I removed the back cover and where the sensor is that resets the ADF when the lid is raised, I unplugged that and plugged it back in. Could the sensor be bad? The LCD continued to say to lift the cover. Is there a way to jumper the connector. It has three purple wires. If I can jumper it, then mayb the lever switch is bad. Which wires to i need to connect? Thought i would use a little piece of wire to close the circuit

  • ntfa May 11, 2010

    Thank you for your response. The black arms do not move and the tray does not drop. Then I get blinking green light in the opaque window. I took it apart and examined the two black arm and the drive mechanism that attaches to the little motor. It is intact and not broken. I also unplugged the cables and plugged them back in. When I put a sheet of paper to be copied in, a green arrow appears. Then when I hit copy, the green arrow blinks and indicates a Jam. The black arms do not move.



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When you put documents in the feeder and you push start do you see 2 black arms swing out to count the number of orignals? If yes, dose the doc tray begin to go down and then jams? If yes, you can try something.... OK, turn the copier off and move the 2 paper guides of the doc tray toward the middle. You need a #2 philip's head screw driver. Remove the 2 silver screws that will be sunk in a bit on the top of the doc tray. Once you remove the screws, remove the top part of the doc tray and you will have one connector toward the front. Unplug it and replug it back in and see if that works, if so return the 2 screws and you should be OK.

Posted on Dec 13, 2008


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