Question about Canon NP 6050 Copier
Our Canon NP6050 says to remove paper jam when trying to use the document feeder. There is no paper jam, and it makes copies fine from the glass. After trying a few times it says E401 and says to re-start the machine. Any Ideas?
When you put documents in the feeder and you push start do you see 2 black arms swing out to count the number of orignals? If yes, dose the doc tray begin to go down and then jams? If yes, you can try something.... OK, turn the copier off and move the 2 paper guides of the doc tray toward the middle. You need a #2 philip's head screw driver. Remove the 2 silver screws that will be sunk in a bit on the top of the doc tray. Once you remove the screws, remove the top part of the doc tray and you will have one connector toward the front. Unplug it and replug it back in and see if that works, if so return the 2 screws and you should be OK.
Posted on Dec 13, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
You can specify the method for restarting scanning of documents when a paper jam occurs in the feeder.
For information on the optional products required to use this function, see "Optional Products Required for Each Function."
Details of each item are shown below.
[From 1st Page]: If a paper jam occurs in the feeder, scanning starts again from the first page of the document. [From Stopped Original]: If a paper jam occurs in the feeder, scanning starts again from the page of the document scanning was interrupted.
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