Question about HP PSC 1401 All-In-One Printer

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Printer loads multiple pages

My HP 1401 all in one's document feeder loads multiple pages instead of single sheets.

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You may be using a cheap (thin) paper weight. Try a thicker gauge paper. Could be dirt or dust in the feeder track. Try vacumming it out and try again.

Posted on Dec 12, 2008

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Jam in top 3015d


Sir/Madam

Occasionally, media becomes jammed during a print job. An error in the software program and a jam message on the printer control panel display indicate a media jam. To prevent a jam, see the following instructions:
  • Only print on media that meets HP specifications.
  • Only print on media that is not wrinkled, folded, or damaged.
  • Make sure that the printer is clean.
  • Make sure that the input trays are loaded properly and are not too full. See the start guide for more information about loading input trays.
When adding new media, always remove all of the media from the input tray and straighten the stack of new media. This helps prevent multiple sheets of media from feeding through the printer at one time, which reduces media jams

Clearing a media jam


CAUTION: Media jams might result in loose toner on the page. Use cold water to wash toner off of clothes, as hot water will permanently set the toner into fabric. To remove toner from hands, wash hands in cold water.
CAUTION: Do not use a sharp object, such as a pencil or scissors, to remove jammed media.
NOTE: When clearing jams, including jams in the output bin, always push the print-cartridge-door release to open the top cover, and remove the print cartridge. Keep the top cover open and the cartridge out until the jam has been cleared. Opening the top cover and removing the print cartridge relieves tension on the printer rollers, which makes removing jammed pages easier.


Push the print-cartridge-door release and open the top cover.
Figure 1: Pushing release and opening top cover

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Grasp the handle of the print cartridge and remove it. Set it aside.
Figure 2: Removing print cartridge


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CAUTION: To prevent damage to the print cartridge, do not expose it to light any longer than necessary. Place the print cartridge in a paper bag or other opaque container until it can be placed back in the printer.

With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the device.
Figure 3: Jammed media most visible


38cea87e-25d6-4cfb-86b2-bbc3d933d279.gif

When the jammed media is removed from this area, replace the print cartridge.
Figure 4: Replacing printer cartridge


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Press the supporting springs, and close the top cover.
Open the media input tray and remove any media from the tray.

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Slide the media guides inward as far as they will go. Press and hold down the tabs inside the media input tray, and slide the media input tray out of the printer.
Figure 6: Removing media input tray


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With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the device.
Replace the input tray into the device.
Figure 7: Replacing input tray


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After clearing the media jam, it may be necessary to shut down the printer, and then turn it on again.

NOTE: To add new media, remove all of the media from the input tray, straighten the stack of media after adding the new media, and then place the stack in the tray.
Clearing other media jams
CAUTION: Do not use a sharp object, such as a pencil or scissors, to remove jammed media.
If the media has jammed where it exits the printer, grasp the leading edge of the media and pull the media out through the output bin.
Figure 8: Removing jammed media from output bin


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NOTE: If the printer is shut off before clearing the media jam, turn it on again, and then restart the printing or copying job.
Tips to avoid media jams
Make sure the automatic document feeder (ADF) media lever is in the correct position for the media being used. Slide it to the single-sheet setting (to the right) when scanning on thick media. Slide it to the multiple-sheet setting (to the left) when scanning on regular media.
Make sure that the input tray is not overfilled. The input tray capacity varies depending on the type of print media that is used.
Check that the input tray is securely in place.
Do not add print media into the input tray while the printer is printing.
Use only HP-recommended media types.
Do not let print media stack up in the output bin. The print media type and the amount of toner used affect the output bin capacity.
Check the power connection. Make sure that the power cord is firmly connected to both the device and the power supply box. Plug the power cord into a grounded AC power outlet.
Media jams occur in the automatic document feeder (ADF)

Occasionally, media becomes jammed during a copy, scan, or fax job.

A software error message indicates a media jam, and the Doc feeder jam Clear, Reload message appears on the printer control panel display to indicate a jam.
  • The ADF input tray is loaded incorrectly or is too full.
  • The media does not meet HP specifications.
Typical automatic document feeder (ADF) jam locations Input tray areas: If the page is sticking out of the input tray, try to remove it gently from the input tray without tearing the page.
Figure 9: Removing jammed media from input tray


ec9c59d7-7daf-42c3-ba56-dc15042f3605.gif

Output paths: If the page is sticking out of the output bin, try to remove it gently without tearing the page.
Figure 10: Removing jammed media from output bin


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  • Intermediate location: If the page is sticking out of the input tray and into the output area, see "To clear a media jam from the automatic document feeder (ADF)" below for instructions.

Automatic document feeder (ADF) media lever If a thick media is being used, slide the media lever to the single-sheet setting (to the right). Load a single sheet of media into the ADF.
When the copying, scanning, or faxing jobs are complete, slide the ADF media lever back to the multiple-sheet setting (to the left).
Clearing a media jam from the automatic document feeder (ADF)
  1. Using both hands, pull the printer control panel door toward you.
    Figure 11: Opening printer control panel door.
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  1. Remove any jammed media. Figure 12: Removing media
0cf6dfd4-a8b2-4153-8e19-52b3105abfda.gif

NOTE: Use only your hands to remove jammed media. Using other objects can damage internal parts.
Make sure that all of the pieces of media are removed, and then close the printer control panel door.
Figure 13: Closing printer control panel door


375c734d-e4be-4fed-b8ec-47628408dd9f.gif

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Feb 13, 2014 | HP LaserJet Enterprise P3015d BW laser...

1 Answer

Multiple pages feed when printing on hp 7410


  • If the automatic document feeder (ADF) does not pick up any pages at all, the rollers inside the automatic document feeder need to be cleaned.
  • If the automatic document feeder picks up multiple pages instead of single sheets, the separator pad inside the automatic document feeder needs to be cleaned.
SolutionLoad one or two sheets of unused plain white full-size paper into the document feeder tray, and then press Start Copy Black to pull the pages through the automatic document feeder. The plain paper releases and absorbs residue from the rollers and separator pad.note.pngNOTE:If the automatic document feeder does not pick up the plain paper, try cleaning the front roller. Wipe the roller with a soft lint-free cloth dampened with distilled water. If the problem persists, or the automatic document feeder does not pick up the plain paper, clean the rollers and separator pad manually. Follow the procedures below to remove the face plate from the front of the automatic document feeder, access the pick assembly inside the automatic document feeder, clean the rollers or separator pad, and then reattach the face plate.

Please Click on this link to know more in detail.

Thanks

Apr 01, 2012 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Lost my manual and don't know how to send a fax. Not sure which tray the document goes in. Can you help?


Directly from HP's manual on this printer:

Send a basic fax

You can easily send a single- or multiple-page black-and-white fax by using the

control panel, as described here. If you want to send a color or photo fax, see the

onscreen HP Image Zone Help.

Note If you need printed confirmation that your faxes were successfully sent,

enable fax confirmation before sending any faxes. For more information, see

Print fax confirmation reports.

Tip You can also send a fax manually from a phone or by using monitor

dialing. These features allow you to control the pace of your dialing. They are

also useful when you want to use a calling card to charge the call and you

need to respond to tone prompts while dialing. For more information, see Send

a fax manually from a phone or Send a fax using monitor dialing.

1. Load your originals, with the print side up, into the document feeder tray. If you

are sending a single-page fax, such as a photograph, you can also load your

original on the glass.

Note If you are sending a multiple-page fax, you must load the originals

in the document feeder tray. You cannot fax a multiple-page document

from the glass.

2. Press Fax.

 

For more assistance with this printer, you can go to http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&product=441125& and download the owner's manual. It is in PDF form, so you will need adobe reeader which you can get for FREE at http://www.adobe.com

 

Rose Marotta

PC ICU

Danville, Va 24541

For all your computer repair needs.

Jul 11, 2011 | HP Officejet 5610 All-In-One InkJet...

1 Answer

How to fax


Load an original in the automatic document feeder (ADF)
You can copy, scan, or fax a single or multiple-page A4, letter, or legal-size document by
placing it in the document feeder tray.
The document feeder tray holds a maximum of 20 sheets of letter or A4-size paper or 15
sheets of legal-size paper.
To send a basic fax from the control panel
1.
Load your originals. For additional information, see Load originals.
2. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed
dial button to select a speed dial, or press Redial/Pause to redial the last number
dialed.
TIP: To add a pause in the fax number you are entering, press Redial/Pause,
or press the Symbols (*) button repeatedly, until a dash (-) appears on the display.
3. Press START FAX Black.
If the device detects an original loaded in the automatic document feeder, it
sends the document to the number you entered.
TIP: If the recipient reports issues with the quality of the fax you sent, you can
try changing the resolution or contrast of your fax.

for further refernce check out the online manual
http://h10032.www1.hp.com/ctg/Manual/c01181836.pdf

Mar 29, 2010 | HP Officejet J3680 Multifunction Printer...

1 Answer

HP Deskjet 5150 print is too small


Printers try to fit web pages on a single sheet of paper. If you configure the printer, in the print dialog, not to shrink images and text to fit the paper, it will print on multiple sheets of paper, but the correct size for the images and text.

In a Word document, it depends on what font size you have selected. Most people would rather have the web page print on a single sheet, with smaller images and text than were on the monitor; than tape together multiple sheets for 100% size printout.

Jan 31, 2009 | HP DeskJet 5150 InkJet Printer

2 Answers

Printer prints all pages on one sheet of paper


what application are you printing from? also, can you do a print preview to see if there are more than one page? if that works, then your printer mechanism is not following the driver information from the print queue manager.

Nov 21, 2008 | HP LaserJet 3380 All-In-One Printer

1 Answer

My Canon MF3240 picks up too much paper and causes a paper jam every time I print.


If the automatic document feeder picks up multiple pages instead of single sheets, the separator pad inside the automatic document feeder needs to be cleaned.

Aug 05, 2008 | Printers & Copiers

1 Answer

Lexmark x5320


When you load the document feeder, simply place all of the sheets, up to I believe 25 sheets at a time in the document feeder. The doc feeder, if working correctly will load them one at a time and then exit them to the receiving shelf or tray on your printer.

If you do not have a document feeder, or must use the manual scan function for some reason, there is also a FAX multiple pages function from the sub menu.

ZBob

Jul 28, 2008 | Lexmark C752FN Printer

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