Question about HP Photosmart C4180 All-In-One InkJet Printer

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Vista won't let me download printers

When I connect the usb cord it hangs up or tells me it failed.

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  • bug Dec 12, 2008

    What happened is that my hubby brought in another printer to attach to my PC which already had a printer. When he plugged it in, my 1st printer stopped printing and gave me all kinds of error messages. I tried to down load the 2nd printer and it hung up after I plugged in the usb. Then I uninstalled my 1st printer and tried to reinstall it. It hung up at the same place. We brought in another printer and same thing. Meanwhile he took the printers back to his office and they worked. Then we changed the tower for an old one and the printer worked. I finally did a system restore but I still can't install anymore printers.

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Make sure you are using a fast USB 2. or higher cable.

Posted on Dec 12, 2008

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I have a HP Officejet 4500 printer, and when I try to connect it, via ethernet cord, to my laptop, it won't connect. I did download and install via installation CD, so it's installed. Mind you I...


Hi ericcris10se
If you have trouble with the ethernet connection , try USB . If it also fails there , your device is defective or you have a driver issue . Make sure you have installed the correct driver and prefer the download file to the cd version :
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Select the Basic or Full feature. (I would go Full Feature.)

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Once downloaded, remove one end of the USB cable from the printer. Turn the printer ON.

Double-click the file on the desktop that you downloaded. Do not connect the USB cable until prompted by the software.

Save the Support page above to your Favorites for future use.

Thanks for using Fixya. If you have any trouble, just Comment back.



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Works for me. Hope it helps you!

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